Journal Article #6


Liu, Yan Quan. Briggs, Sarah. “A Library in the Palm of Your Hand: Mobile Services in Top 100 University Libraries.” Information Technology & LIbraries, vol. 34, no. 2, June 2015, pp. 133-148. EBSCOhost, 21 March, 2017.

Research Question:

“What is the state of mobile services among academic libraries of the country’s top ranked universities, and what can the experiences of these libraries teach us about best practices for mobile services at the university level?” (Liu, 134)

Methodology Used:

The author conducted the study through survey on a focused group which were top 100 universities in the 2014 rankings to learn their mobile services experiences.

The extent to which this article takes a social informatics approach to the research study:

The study introduced that the rapidly changing technologies in mobile devices had challenged and forced the educational institutions to develop their mobile access. It concluded that there was a huge demand in the mobile access for libraries’ resources, especially on the mobile devices. It recognized different services from the libraries that the current users are most favor of. It indicated that remote access on the libraries would be essential.

Journal Article #5


Connaway, Lynn Sillipigni, et al. “”If It Is too Inconvenient I’m not Going after It:” Convenience as a Critical Factor in Information-Seeking Behaviors.” Library & Information Science Research (07408188), vol. 33, no. 3, July 2011, pp. 179-190. EBSCOhost, 20 Mar, 2017.

Research Question:

How does the convenience of doing research shape the information seekers’ behavior?

Methodology Used:

The author conducted online survey, telephone interview to learn the behavior pattern while different people (including students, faculties etc) are doing research.

The extent to which this article takes a social informatics approach to the research study:

The author had done the study based on different background such as undergrad students, graduate students and even faculties in a college. It covered the user base of the ICT which is the online search. The author designed certain appropriate questions to try to learn the research pattern. The study concluded that people would rather “sacrifice content for convenience” (Connaway, 188), however, it was still needed to investigate for more detail and further analysis.

Blog 5

Research Question: Has the new tuition fee regime in the UK change the expectations of students?

Research Methodology: A series of focus groups consisting of first year undergraduate psychology students with sessions lasting from one hour to one hour and a half.

Social Informatics: In this article, students’ expectations have not increased due to higher tuition fees. In fact, in terms of resources, it exceeded their expectations and found it of much use.

Citation: Bates, Elizabeth and Linda Kaye. “‘I’d Be Expecting Caviar in Lectures’: The Impact of the New Fee Regime on Undergraduate Students’ Expectations of Higher Education.” Higher Education, vol. 67, no. 5, May 2014, pp. 655-673. EBSCOhost, doi:10.1007/s10734-013-9671-3.


Blog #5

Changchit, Chuleeporn, et al. “Students’ Perceptions of the Laptop Program: What Factors Should Be Considered Before Implementing the Program?.” International Journal of Information and Communication Technology Education, vol. 2, no. 2, 2006, pp. 53-61. EBSCOhost, doi:10.4018/jicte.2006040105.

Research Question: How do college students feel about laptop initiatives and what makes the program better?

Laptops are the largest growing technology in the computer market. There is a large need for people to access information technology on a daily basis and laptops help cater this need due to their portability which allows computer users to work or study anywhere and at any time. Some universities are adopting laptop initiatives to support students’ learning method and require them to use a laptop computer. However, students feel differently about the required and forced use of laptops in universities.

The author studies the perceptions of students and how they feel about laptop initiatives and what factors they think are critical to improve the requirement of laptops in classrooms. The author realized that there is split opinions on the laptops. Some students do not think the use of laptops in courses is a necessity but still thought that classrooms and universities should cater to laptop users by providing wireless networks and wireless printing services.

Methodology: A direct survey was given to 402 students enrolled in a 4 year university during class. with questions that would gather data on students’ perceptions on what is necessary to adapt a laptop initiative and on their demographics.

Changing Due Date for Blogging Assignment

I’m in the middle of grading last week’s blogging assignment and have noticed some consistent challenges many of you are having with your blog posts. For the blog posts that are due tomorrow, I think it would be better if we put them off for a week and made them due next Tuesday (April 4). I’d like to take some time in class tomorrow to talk about what I see often missing so far:

  • A clear statement of what the author’s research question is.
  • A straightforward identification of what the research methodology was (was it a survey? Focus groups? Case study? Interviews? Something else?)
  • A discussion of the social informatics aspects that examines each of the three key aspects. (1) To what extent did the authors explain the ICT being studied? How detailed were they in explaining it? What did they not explain that you wish they had? (2) Did the authors seem aware at all about the ways that the social, organizational, or institutional aspects of the ICT use may have shaped that use? How careful were they to examine these aspects? (3) Did the authors take time to differentiate among the user groups? To recognize that differences among different groups of users might lead them to use the ICT in different ways?

For those of you that have already published your blog posts, feel free to edit them for next week.

See you tomorrow!

Blog 6

Research Question: What are the student expectation and satisfaction with the New Zealand University Library?

Research Methodology: Two surveys, one of student expectations of the library, and one of student satisfaction with the library at the New Zealand University Library.

Social Informatics: In this study, it was found that expectations of various areas of the library were low. This caused concern and with this study gave ways to improve on the library not only of its expectations but its satisfaction. This study has allowed the reallocation of the budget and library strategic planning to be changed more towards what students find of value.

Citation: Harwood, Nicola and Jillene Bydder. “Student Expectations Of, and Satisfaction With, the University Library.” Journal of Academic Librarianship, vol. 24, no. 2, Mar. 1998, p. 161. EBSCOhost

Blog #6

Works Cited:

Tomaiuolo, Nicholas G. “Faculty Views of Open Web Resource Use by College Students.” Journal of Academic Librarianship, vol. 31, no. 6, Nov. 2005, pp. 559-566. EBSCOhost. 27 March 27, 2017.

Research question:

What resources do students prefer: World Wide Web or library databases?

Research Methodology:

Author uses someone else’s research to answer the question. He mentions: “A Pew research paper, which surveyed over 1,000 students, stated that 73 percent of college students say they use the Internet more than the library; only 9 percent of the respondents reported the opposite (…) Lubans, who surveyed 146 first year students, calculated that two-thirds of the respondents remarked that the Internet helped them find more sources; one-half called it a “timesaver”; but only one-quarter stated that it helped them get better grades. The findings led the author to declare, “For all our worries, it seems that students are doing pretty well on the Internet.” Yet in a more recent report the author stated, “The Internet is the preferred information source”. “(pg. 2)

Author uses various cases that other people studied to answer his question. He brings up a survey conducted on faculty and their attitudes towards students who use web sources other than databases. The article does not specify if he or someone else conducted the survey.

Social informatics:

The author did good job in answering the question. He gave a lot of examples and data.

Blog #5

Works Cited:

Groce, Heather. “Information-Seeking Habits and Information Literacy of Community and Junior College Students a Review of Literature.” Community & Junior College Libraries, vol. 14, no. 3, Jan. 2008, pp. 191-199. EBSCOhost. Web.  27 March 2017


Research question:

How students in community colleges and junior colleges look for information?

Research Methodology:

The author of the article does not specify how the study was conducted . She mentions various cases of information literacy in community colleges and junior colleges and how it evolved over the years .Also,  how students’ perception changed when it comes to retrieving necessary information- traditional way (physical books) vs databases.

Social informatics:

Author talks how obtaining information in schools’ libraries changed over the years and how students  deal with it. She states, “Recent studies and research seem to indicate a leading factor that is changing how students participate in the information-seeking process. This factor is society’s reliance on computers, the Internet, and technology in general. In 1994 the Netscape browser was introduced and in 1996 Internet Explorer was commercialized”. (pg193)

She also mentions: “ As the shift toward online access quickly grew, greater portions of the library budget were spent on vendors that provided database access. In addition to this, a side effect in a struggling economy resulted in budget cuts that led to the cancellation of print and serial resources (French 2004)”. (pg.193)

As many students were not familiar with ongoing change in seeking information in libraries , schools created special classes to teach them and explain the whole database idea.


Blog # 6- Christopher Broccoli

Works Cited: Holden, Hugh, and Lei H. Ma. “The State of Wireless Laptop Lending Programs.” Library Hi Tech, vol. 25, no. 2, 2007, pp. 260, ABI/INFORM Global,, doi:


Research Question: Librarians throughout US colleges came into contact with any issues as they developed or maintained a  WLLP (Wireless Laptop Lending Program)


Research Methodology: The survey was conducted through the web with 19 libraries. This was administered between February 28 to March 31, 2005. A total of 228 library professionals responded to the email with listed questions.


Social Informatics: In all, many librarian professional responded yes, that they do have a program which shows that this is growing. However, many librarians responded that the program started within the last three years, showing that improvements could be made. Since a WLLP cannot be calculated in how much it would cost, the source of funding was spread out amongst several different resources from the school, which is interesting to see that. The end result shows me that the WLLP is extremely popular and growing and with the amount of different resources funding it, many people throughout colleges would like this to become a success.

Blog #5- Christopher Broccoli


Works Cited: Feldmann, Louise, et al. “An Assessment of Student Satisfaction with a Circulating Laptop Service.” Information Technology & Libraries, vol. 27, no. 2, June 2008, pp. 20-25. EBSCOhost,


Research Question:  Colorida State University conducted a survey amongst students at the school and in the Morgan Library on users perception for the laptop lending service and the extra add on for a small projector.


Research Methodology: The survey was conducted in the year 2000, as the same time frame when many colleges started to add this program into libraries. The  survey asked simple questions such as, “Why did you choose to use a laptop rather than a library PC”, “How long did you wait before you were able to check out your laptop”, “Do you experience problems with the service”, “How often have you returned a laptop that was not working properly” and then “Please rate your overall satisfaction”.
Social Informatics:  A vast majority did not experience problems saving files and felt safe with the VPN network to secure access. There was a small percentage, about 4% of students, often had to return the laptop because it was not working properly. The overall satisfactions was in the mark of good to excellent and some improvements were made. Since many students noted slow connection problems, the school added more access points for faster connection throughout the library.