Competitor Interview

Mom & Pop Consulting direct competitor for this project is the Baruch SBDC. I am trying to get in touch with  Ulas Neftci, Director of the Baruch Small Business Development Center. I would like for my questions to be as followed:

  • What is the main strategy to attract students/non students to come through the BSBDC Doors?
    • This question is to get marketing information on how they attract customers. That can be great information to get when my company will decide on a marketing route.
  • Do you partner with outside consulting company?
    • If they do I will ask follow up question to see how my company could eventually partnered with the SBDC
  • Your services are free so why do you think  some businesses are seeking paid consulting  services and not yours?
    • to get some expert insight and understanding on why customers would choose to pay me instead of free services at the SBDC.
  • How do you see  the future of small business in NYC once the pandemic is over and the city fully reopens?
    • Insider future trend opinion can be valuable when coming from an expert in the field.
  • What are some metrics used by the SBDC to measure the success of their clients?
  • Do you experienced delay in working with clients? What is your average completion time for a project?
    • This will help me understanding if there is an issue of delays, which is usually the case for any governmental offices.
  • What are the pains that could be work on better within the SBDC office ?
    • Again here, I am trying to see if there are any pain point within the company that will help me with a competitive advantage

 

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