Metaphor for Baruch: A Beehive

I just finished sitting in for Caryn and taught a class on the classical theorists. As the overall metaphor for Taylor, Weber and Fayol and their efficiency theories, is a machine, I decided to do an exorcise using metaphors to conceptualize various companies and work related systems. I have been very into Gareth Morgan’s book, Images of an Organization, which looks at the use of metaphor as a conceptual tool to understand and study organizations. It is really interesting.

So after having discussed the classical theory approach with the students and asked them to examine why the machine was the metaphor used to describe these theories. I then asked them to come up with a metaphor for Baruch College. The first metaphor was a beehive where the students felt that there was a Queen Bee, though nobody really knew who that was. The students and the faculty were all of the busy worker bees that came and went, offering their work up to the hive at all times. The whole class, myself included, thought this  metaphor really worked well. I then asked the students what did this beehive produce, what was Baruch’s main production? With not much enthusiasm, one student answered ” well..um… I guess it’s knowledge or something like that” I couldn’t stop from laughing out loud.

Beehive

Experiencing Managerial Communication

Hey everyone:

Had a random idea the other day. Is there some way in 3068 that we can get students to ‘experience’ being a manager? Some way to design some ongoing project where students work in groups and rotate being ‘formally’ charged with leading the group? Then, we can use the course content to help them reflect on their own behavior? I have students work in paper/presentation groups now, but there isn’t some type of self-reflection in the process. I was thinking though of some other type of experience where peer feedback sessions integrating course readings might be brought in. The reflection can be about an individuals managerial communication behaviors but also the organizing process and communication more broadly.

As you can tell, i don’t have any specifics, but it came to me while i was reading ‘The Last Lectures’ – a book by a computer science prof about his teaching/life experiences. Might be something to play with Suzanne this fall?

ok, more later . . . c

New Appearance!

So I have played around with the the blog format and appearance. I thought I would get a vote from everyone on the blog.

Do you like this background and layout?

If you have any interesting images for the upper banner please send them or post them here and I can put them into the banner image.

I am also collecting websites or blogs that deal with organizational communication, which I will add to our blog and allow us to search other courses or blogs in the field of organizational communication. So post them here as well.

I have put up a VOTE HERE photo, that I took on the day of the US presidential election, in symbolic support of Iranians protesting their right to have their vote count.

Suzanne

Fall 2009 – 3068/3102

Hi Everyone:

Thought I’d toss out an idea as we continue our ongoing discussions and developments with 3068 . . .

One issue we continually bring up is the relationship between 3068 and, in particular, 3102 (as well as management electives/pre-reqs).

Perhaps for fall, we could develop a list of questions about the connections between these two courses. Pose the questions to those who teach 3102 (Rebecca, Bob, Denise P. – who am i missing?) and then meet to talk about these issues. We can also share with them our syllabi to show them how we’re continuing to develop the course. We can add them to this blog as well in the fall we if they want to somehow use this space to share ideas as well.

If we’re amenable to this idea, let’s ask Rebecca to take the lead in working with the 3102 people. I’ve already mentioned to her that meeting this fall would be fun and useful. She’s up for it. At some point, doing the same with Corp Com is probably a good idea too but one at a time;)

I will put copies of recent 3102 syllabi from Cherelle in boxes sometime in the next few weeks. Then, send out a note at the end of July. That will give us time to look at and compare syllabi and generate questions. We can do that here on the blog. So, Jana:) get back on the blog per favore:)

ahhh, i think that’s it:)

Chatting about COM3068

As I wait for Caryn’s post on the course goals for the future. I thought I would add a few thoughts of my own from our chat.

It still seems as if Technology is an important theme to integrate into COM3068, not just as a theme in of itself but to see how the different org comm theories pass through it or give different viewpoints. I think it is interesting to see how it impacts the workplace socially but also the way work will be changed over the next ten years.

I also like the idea of adding more rhetoric of work and the Parker Follet side. I also like the idea of how the argenti and the clampitt books can still be a part of the course content when used to look at the organization as a whole and how the practice of management is also the way the organization communicates internally and externally. I think though, there is still this back and forth between how much overlap there might be between the business management courses and this course. I would love to see what you think Linda.

I, myself have fought the tendency to bring leadership literature into the course and I feel that this is more prone to the COM3102 course.

But the most important point is… that I am going to take the ACTIVITES PAGE, where I have posted my tests and activities and I am going to PASSWORD protect it. You will all be able to post any activity there, tests, notes, paper topics, etc., and only those who have the password will be able to access it or see it.  I will email you all the password. The reason I am doing this is to open up the blog to RSS feed which will allow us to get information and access to other course blogs and websites dealing with the org comm themes and literature.

This means that the blog will be open to them as well. So only the password protected page will be private.

So there you go big moves to come. But what is even bigger is Caryn’,  soon to come, post on Goals for fall 09….(pressure ;-0)

RE: Communication still the most desired…

I don’t know if everyone read the Sunday New York Times’ “Corner Office” interview? Well, Richard Anderson the CEO of Delta Airlines talks about, among other things, the interview process and what he deems important  when he is looking to fill an executive position.

It is right up the “Communication Walkway” (my title), as he talks about communication as a number one element needed in today’s work world. He also talks about people’s personal lives as a key factor to integrating them into the organizational culture. Sound Familiar..?

Here is an extract and the link:

‘He wants subjects, verbs and objects”

“You spend more of your waking time with your colleagues at the office than you do with your family and when you bring someone into that family — we have 50 senior leaders at our company and 70,000 employees — you need to make sure that they’re a fit to the culture. And that they’re going to be part of that group of people in a healthy functioning way.”

There are a lot more juicy statements about the spoken and written word as fundamental in today’s professional world.

3068 Brain Storming

Hello Everyone:

I hope this post finds you all well and surviving the semster!

This is a long overdue blog about a recent brainstorming conversation Suzanne, Linda, and I had about 3068. My hope is to share some of my recollections of our conversation and then, Suzanne and Linda please chime in . . .

Bob and Jana, we met in March to continue discussions about the philosophy and goals of 3068 as well as just to ‘compare notes’ and share ideas. Although we haven’t been able to meet again lately, we hope to continue this dialogue.

Part of our conversation was a discussion of the various backgrounds we all bring to our teaching of 3068.

Our backgrounds span the fields of organizational communication (coming from the communication studies discipline), management communication (coming more from management studies), and business communication (a combination of communication studies, management, and english, and others). And, because of this, we all come at the class in ways that are both similar and different.

One way we came to this realization was through a comparison of teaching materials. For example, I use the Miller book, partly because it is written by an organizational communication studies scholar and reflects what i know. Suzanne has used other books in the past, but has been experimenting with Miller as well. Linda’s background and expertise draws her to Argenti’s text, particularly its case study focus and inclusion of crisis communication (one of her specialties).

We have also compared TOCs – there is a great deal of topical overlap between these texts; there are also differences with respect to the theoretical ideas being presented and history of ‘the field’ (as they vary) being presented. We all see strengths in both of these resources.

Yet we also talked about the need to reduce overlap between 3068 and, for example, 3102 as well as the pre-req management classes that are a part of the program. We also talked about the need to continue to develop a course that fully brought together a focus on *communication* with respect to management and organizing. What makes this class different, unique, and/or special in relation to other classes which may also talk about issues of leadership, conflict, etc. in the workplace?

I am putting up (as soon as I send this) a ‘working’ draft of a course philosophy emerging out of these conversations. The goal of this philosophy is for us to come together on some broad goals we want to accomplish in 3068, understanding that we may (probably will) get to these goals differently. Yet they give us some place to start. Please get on to the blog and comment, edit, revise, etc. I’m just putting up a first draft with the expectation that we’ll all add our thoughts in the coming weeks.

We all decided to share ideas via this blog, although we recognize that time is scarce these days. Linda noted that her case study approach is ’emergent’ by nature but there may be ways for her to help teach Suzanne and I more about doing case studies in the classroom.

I think this is the jist of what I remember from our conversation. Suzanne and Linda, please add in your thoughts. Although time is scare to meet, our hope is that this blog will allow us to interact and continue to share ideas on 3068.

Have a super weekend.

Caryn

Welcome Back

So I hear that Jana is back with us and that Linda Lopez and Bob Myers have joined The COM3068 blog. I thought I would take a moment to welcome both Jana back to work and Bob and Linda to the blog and reiterate a few points about the blog and how it might function as a point of reference and discussion about the Managerial Communication course, COM3068.

At this point there are 6 of us connected to this blog. Caryn, Linda, myself, Kevin Wolf (Instructional Technologist), Jana and Bob.  All of us can post, edit and upload documents or other media to this blog. I invite anyone to post their thoughts and reflections on the COM3068 course or just about theories and concepts related to managerial communication in general, or even on teaching and learning.

At this point in time the blog is closed and can only be seen by the six of us. Though I would like to open it to the larger Baruch community I will keep it closed until the general consensus is ready to have it open for others to visit and in return for us to have Feeds and information from other faculty blogs here at Baruch. One issue was that there might be sensitive material or even exams and quizzes that students might be able to see if the blog were no longer password protected. However, for future reference we can password protect various elements or reference pages of the blog and have the rest of the blog open.  This is all for further discussion.

For the moment I want to draw your attention to the right hand upper corner on the blog where it is marked pages. Each one of the Pages are evolving reference spaces where we can go to retrieve information and documents to help teach or research various elements of the COM3068 course. Anyone of us can add to those Pages and or create a new page. All one needs to do is go to Site Admin all the way on the bottom right of the blog home page and click on it. Then put in your password, the one you used when you signed on as  a member of this blog. You will then have the possibility to click on Write a Post or Page. The rest is basically like writing a word document, to add an image or a document there is a small Add Media button on top of the text box. Click on this and jut follow the directions. If anyone has any problems just give me a call.

That’s about all I have to say for now, I am hoping that this is more of an open discussion blog and that it is not me and my direction alone that will guide the use of this blog as a reference for the development of the COM3068 course. Because if it is….We’re in big trouble…:)

Image of the Internet and More Social Media

The above image is a computer generated image of the Internet and all of its varying world wide web connections…

Jana has sent in a few choice articles from the web on corporations and social media. There is a most interesting longitudinal study on the increase in top performing private companies’ use of social media as a major part of their marketing and business strategies (Social Media in the Inc. 500). There is another interesting study in the amount of time people are now watching online videos. This has also increased at a rapid pace. Time spent watching Video… I will post both of these articles under the Technology Corner.

I think though we need to find some research on how all of this social media effects the individual in the workplace and even work itself…