As online and hybrid courses have become increasingly common throughout the CUNY system, the need for research that illuminates student and faculty experiences grows stronger.
A new report by Professors Maura Smale, Mariana Regalado, and Jean Amaral reveals the availability of support, the accessibility of online platforms, how students and faculty use digital tools, and the ways that both faculty and students feel about connection and communication in online and hybrid environments at three different CUNY campuses (BMCC, Brooklyn College, and New York City College of Technology).
Some of the report’s key findings include the following insights:
- Faculty feel overwhelmed and desire more consistent training for integrating technology into their teaching practices, but are largely unaware of campus opportunities for support.
- Students complete a significant amount of their work for online and hybrid courses on campus. Maintaining an up-to-date on-campus technology infrastructure is critical.
- Smartphones are the most common technology that students access.
- Both students and faculty desire an increased connection in hybrid and online courses, which might be better facilitated by an increase in synchronous online offerings or utilizing asynchronous video.