Mediating Conflicts & Resolving

This workshop was about learning the ways to solve problems in college. We learned that if there is a problem between a student and a teacher, or students we can call the Ombuds office to talk to a mediator. That person then has a meeting with you to discuss your issue and the mediator then acts somewhat like an ambassador in which the person goes towards the teacher or student you have  a problem with and talks it out. I learned the proper way of solving problems and also that if i have a problem with a grade i think i deserved better for, i can talk to the mediator to have this problem solved if talking to the teacher does not work. Sometimes these conflicts do not get resolved in your favor though.