This article is basically saying that due to new technology peoples communication skills are lacking. The reason for this is because people instant message bbm txt but do not talk to one another. I’d definitely have to agree on this because nowadays it seems that everyone rather txts than talk in person. In life the way u better yourself and become better in something is by practice and if you do not practice talking to friends and family and don’t have discussions with them you’ll lose your communication skills. For a job i do believe communication skills are one of the most important aspects because you’ll need to communicate with the customers if you want them to invest in your product buy your product or anything along those lines. I think being a people person and being able to talk and interest people with what you are saying is a gift and a very useful one at that. It’s sad when you see someone who can not really communicate with others and has a hard time explaining themselves because that on its own is the key to success. If you’re a salesman you want people to believe that you can do your job and how can you do that if you do not know how to persuade them in talking.