Mediating Conflict and Resolving Disputes

Today I attended a Personal Enrichment workshop that talked about conflicts that you might encounter at Baruch. We talked about Elevator problems, library printing, faculty, etc. The list goes on and on. Basically we learned that there is a staff called Ombuds. This group helps us resolve the anger or other feelings during the conflict and tries their best to help us resolve the conflict. Personally the fact that there is a staff willing to do this really alarmed me and eased me at the same time. I’m glad that if i encounter any problems or dilemmas i know that there is a Baruch staff that is right there to put me back on my feet.