Partner Attributes

It is very clear that we need to consider a new partner to replace Mt. Sinai. Developing a list of considered attributes would be very helpful as we begin to think about options.

Future of healthcare administration

One of the central contributions I would like from a partner is that the partner keep us closely attuned to the future of HCA. This is going to be a very dynamic field as the Affordable Care Act rolls out, and we will need some agency that keeps us informed as to the needs of providers so that we can shift curriculum appropriately.

 

Profit or non-profit?

Profit would certainly bring a new level of resources to the table, but it might also diminish our ability to attract students. EG: If we were partnered with Pfizer, Merck or other pharma might not want employees attending for a variety of reasons.

A non-profit fits more in line with our profile as part of the Zicklin School of Business. We are a public institution, and that is not to be taken lightly, it seems to me.

Contribution

A key issue is what level of involvement do we want the partner to have? MSSM provided a certain level of faculty (though that has clearly dropped off). We did all the institutional work (accreditation, registration, graduation, admission, tuition collection, back-office support). We also did all the curriculum development and instructional design. Are we looking for faculty only, or do we want a deeper involvement? Greater involvement might really be a bonus for program design, but it also might necessitate governance changes. There might need to be a smaller executive committee that meets with the partner, and that oversees the work of the steering committee.

General type?

We’ve been partnered with a medical center for so long, it might seem hard to think that options might exist. Medical centers do come with a scope of activity that is hard to replicate. And if we want to stay with a non-profit, that eliminates a variety of types (e.g., pharma). But there are other options, such as the Visiting Nurse Service. The choice will undoubtedly be informed by many of the questions above.

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Healthcare MBA SWOT analysis

The ZSB SWOT runs far afield of where we need to run, but gives at least some indication of points we need to cover. Here are a few of my thoughts for the SWOT.

Strengths

Strong, committed faculty

Committed alums

Able to annually select a cohort of (+/-) 25 students

Program recognized in tri-state region

Program is financially solvent

Excellent program matriculation rate

AACSB and CAHME accreditation (unique in tri-state region)

Midtown Manhattan location

 

Weaknesses

Lack of internal healthcare expertise

Low marketing profile

Interim academic director

 

Opportunities

Search for new partner

New healthcare business needs from Affordable Care Act

 

Threats

MPA/MPH competitor programs (e.g., NYU, Columbia)

New slate of programs (anticipated) from Mt. Sinai

 

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2009 Zicklin School of Business SWOT analysis

In the 2009 Zicklin strategic planning process, the SWOT analysis was the following:

A1. Strengths

  • As the only AACSB accredited, public school of business in New York City, the Zicklin School of Business (ZSB) benefits from its unique position in its local market as the value provider (high quality, low cost) of business higher education. Baruch is one of the nation’s best value undergraduate institutions according to The Princeton Review’s America’s Best Value Colleges (2008)
  • Our midtown Manhattan location benefits institutional development from several perspectives. Students, faculty, and staff have rich opportunities for professional and personal growth. The school’s unique position within the New York City market ensures a large, diverse, and motivated student applicant pool at undergraduate and graduate levels. With close to 12,000 degree-seeking students, selectivity is still fairly high: 26 percent at the undergraduate level and 52 percent at the master’s level
  • The ZSB is the largest AACSB-accredited collegiate school of business in the United States in terms of the number of students pursuing business degrees
  • Large alumni base, estimated at over 100,000 living, largely residing regionally
  • Designed to recreate the atmosphere of a traditional college campus in an urban setting,Baruch’s innovative, 17-floor Newman Vertical Campus serves as the hub of the College. Covering nearly an entire square block between Lexington and Third Avenues and 24th and 25th Streets, the 800,000-square-foot structure houses more than 100 high-technology classrooms and research facilities; faculty and administrative offices; executive conference facilities; a three-level Athletics and Recreation Complex; an expanded student activities center; the Marvin Antonowsky Performing Arts Complex, which comprises the Rose Nagelberg Theatre and Engelman Recital Hall; a 500-seat auditorium; a television studio; a food court; and a new campus bookstore. The Newman Vertical Campus has been honored by the American Institute of Architects with the highest award it offers to an individual building. Across 25th street is an eight floor complex renovated in the 90’s, which houses multiple activities. The William and Anita Newman Library, a 330,000 square-foot facility won the prestigious Excellence in Academic Libraries Award for best college library in 2003. It offers hundreds of online databases and information resources in print and electronic formats, remote access from off-campus locations and a 24/7 Web-based reference service in which librarians answer questions via a text chat. The Baruch Computing and Technology Center (BCTC) is the largest student computing center in New York City featuring over 500 computer workstations with Web access and multimedia capability. The Bert W. and Sandra Wasserman Trading Floor allows integration of state-of-the-art, hands-on financial services into the curriculum. The only business school resource of its kind in New York, it is a fully equipped trading environment featuring 42 high-end networked computer workstations, continuous live data feeds, real-time market quotes, and computerized trading models
  • Baruch College is proud to have been recognized as the most ethnically diverse campus in the nation by both U.S. News & World Report and the Princeton Review more times than any other college in the United States. The Baruch community is a true reflection of its location in the heart of New York City. One hundred and sixty countries are represented in our student body of 16,000, and many of Baruch’s students, faculty, and staff are drawn to the College because of its multiculturalism. Baruch College won the American Advertising Federation’s 2007 District Two Diversity Achievement Award for an Educator. The annual award honors progressive individuals, corporations, and institutions that exemplify forward thinking in the enrichment of diversity of advertising

 

  • Part-Time MBA program has been ranked in top 25 in 8 of 10 recent years by US News & World Report
  • Graduate student quality is excellent: average GMAT scores among newly enrolled graduate students is 597 for incoming students in fall 2008, and is 639 for students in the Full-Time Honors MBA program
  • Undergraduate student quality is increasing: freshman SAT scores increased 110 points over the last 9 years from 1044 in Fall 1999 to 1154 in Fall 2008. At the same time, student ethnic diversity remains strong, with 14% black, 16% Hispanic, 33% Asian, and 37% white.
  • Significant scholarly output; recent research productivity studies in leading disciplinary journals place Zicklin faculty:Ø 20th in advertising 1 Ø 34th in marketing2 Ø 41st in accountancy2 Ø 36th in finance2Ø 32nd in international business3
  • Fifty-six publications have appeared in “A-level” journals by Zicklin faculty during the time period of 2004-2008 with overall school ranking of 46th in the UT-Dallas rankings 2
  • From 2006 to 2008 Zicklin faculty published 33 articles in the top 40 journals listed by The Financial Times
  • A continuous aggressive hiring program in ZSB has yielded 48 new, world-class, tenure-track faculty from fall 2005 to fall 2008
  • Faculty hired since 2002 have performed well, with 57.7% of those eligible for tenure earning tenure
  • Established, vibrant, mission-critical academic centers in international business (Weissman), entrepreneurship (Field), finance (Wasserman), real estate (Newman), and financial integrity (Zicklin) extend and enrich the curriculum, foster collaboration between Zicklin and the community, and create opportunities for student and faculty development
  • The Weissman Center for International Business received the U.S. Department of Commerce Export Appreciation Award in 2008
  • The Field Center received recognition from the President of the Borough of Manhattan for community service in 2008
  • The CUNY Board of Trustees continues to allow Zicklin to charge a higher, differential tuition for the MBA program over the prevailing rates for other master’s programs within the university. The sharing arrangement reflected in the Board resolution permits Baruch College to retain the differential revenue for use by the Zicklin School. This permits investments and expenditures to support quality enhancement in Zicklin of approximately $4 million annually and offers significant future revenue growth potential as our enrollments grow

• Zicklin has benefited from significant increases in fund-raising efforts and outcomes

at Baruch. Baruch College surpassed $150 million in private fund raising in its first major capital campaign which included Larry Zicklin’s additional gift of $13 million in cash and a $4 million gift from Sandy Wasserman to endow and name the Economics and Finance Department. The College just announced in April the second major fund-raising campaign with goal of another $150 million. At announcement we had garnered $95 million toward the goal during the silent phase

A2. Weaknesses

  • As demand for business education grew, Zicklin reached to its maximum with resources stretched too thin with limited physical space and ineffective administrative support structure. Zicklin’s size and public institution culture frustrate efforts to enhance student centeredness and service orientation. With a series of budget cuts stemming from shrinking state tax-levy funding and “under water” endowment accounts, a number of departmental support staff positions have not been filled
  • Gains have recently been made that permit Zicklin to offer above scale compensation and to recruit competitively, but such efforts are not fully funded and sustainable to continue faculty growth. Significant salary inversion reduces faculty morale and adversely affects the quality of learning environment for students
  • Most Zicklin constituents agree the school needs a stronger, sustained external relations presence, yet it lacks the requisite school-based staff and resources to respond sufficiently to the opportunities
  • Administrative infrastructure within Zicklin is inadequate to meet needs of student body and faculty at sufficiently high levels and the situation has deteriorated in recent years due to budget issues
  • Institutional bureaucracy, governance structure, and public institution culture make priority- setting and concerted, cooperative action and efficient execution a challenge

A3. Opportunities

  • Zicklin is uniquely situated to increase student selectivity while maintaining historic commitment to access. During most of the period since 1968 when Baruch became a senior college within CUNY, it was the only unit within the university focused on business and administrative disciplines, and the only unit to offer the BBA and MBA degrees. With the BBA degree now available at several other CUNY campuses, there is an opportunity to recalibrate the balance between excellence and access to ZSB programs and still ensure that New York City applicants not admitted here can gain business training elsewhere within the CUNY system. Our student quality and performance statistics are the best within CUNY and we have the potential to improve further
  • With growing faculty participation and increased research productivity, Zicklin is well positioned to continue enhancements
  • The successful implementation of the summer research award program since 2004 cultivates additional scholarship among post-tenure faculty (see Faculty Management document, section D., p. 15)
  • Develop a strategy for engaging key constituent groups to support appropriate compensation change upon promotion. Develop more named and prestigious research support for summers
  • Further programming that takes advantage of diversity of student body; see, for example, Global Student Certificate Program and Study Abroad Programs (section D7, p. 21)
  • Support and mentor cohorts of faculty to drive research, teaching, and reputation gains
  • Continue to generate revenue growth and faculty development opportunities throughinternational executive degree programs
  • Generate revenue growth, faculty development opportunities, and community-buildingthrough launch of executive non-credit, open and custom programs
  • Continue to grow new Master of Science programs in both real estate and entrepreneurship
  • Continue to improve planning and assessment to develop an institutional culture ofparticipation in faculty planning, development, and assurance of learning by both full-time and adjunct faculty
  • Continue to improve the quality of PhD program
  • Take advantage of new clinical-type university positions to recruit additional executive-level,distinguished lecturers to enhance curricular linkages between academic and “real” worlds

A4. Threats

  • The current economic recession, which started in December 2007 and still persists, causes significant cuts in state tax-levy funding and Baruch College Fund endowment-based funding for Zicklin operation. This threatens new hiring of tenure track full-time faculty and retaining of the most productive existing faculty
  • We anticipate further strains on Zicklin’s already stretched resources in the 2009-2010 and 2010-2011 academic years due to continued budget pressure from New York State
  • Compensation inversion among junior and senior faculty is undermining faculty morale and overall institutional commitment
  • Career and compensation-related expectations of highly trained and productive new faculty depend on continued significant institutional change and development. As the budget situation deteriorates, the level of discontent of those faculty grows
  • Trends for MBA enrollment, particularly in full-time honors MBA program, are uncertain. Open house attendance and inquiries about the programs are up sharply but actual applications and the ultimate yield rate are uncertain
  • Recent additional investments in faculty, staff, and student aid driven by MBA tuition revenue cannot be sustained at current MBA enrollment levels unless significant additional support is secured from fund raising and profitable executive program.
    • 1 Ford, John B. and Altaf Merchant, “A Ten-Year Retrospective of Advertising Research Productivity, 1997-2006,” Journal of Advertising, Fall 2008, v.37, n.3, 69-94.2 The University of Texas at Dallas School of Management publishes Top 100 North American Business School Rankings based on 24 top journals across business disciples. The departmental rankings reported are based on the same data by disciplined based-journals from 2004 to 2008. For detailed explanation on the UT-Dallas rankings, visit http://som.utdallas.edu/top100Ranking/searchRanking.php?t=n.3 Chan, Kam C., Hung-Gay Fung and Pikki Lai, “Membership of editorial boards and rankings of schools with international business orientation,“ Journal of International Business Studies, 2005, v. 36, 452-469.
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Healthcare MBA strategic planning — the Mission Statement

Welcome to the blog site for our strategic planning. The work we do here will be preparatory for a meeting the Steering Committee will hold in early February to discuss the issues more in depth, and hopefully get a solid draft of a mission statement and SWOT analysis.

To get us started, I have posted on this blog 2 documents: the Zicklin Mission statement and the 2009 Zicklin SWOT analysis. These will be the first two pieces we tackle.

Borrowing liberally from Prof. Tom Lyons here, we should address three basic points in the mission statement: the purpose of the organization, the values held/addressed by the organization, and the stakeholders.

I don’t think Zicklin has ever had a mission statement for a particular program before (though there may be one for this program and I am unaware of it), so we are  charting some new territory here. But strategic planning demands we know what we are (and are not) about, so we will cast a wide net and boil it down to the final statement later.

We should also bear in mind that a new partner may want some modification of this mission statement. That should not deter us from writing what we believe at this point, but the partnership will entail some changes, so we should be prepared to revisit this at that time.

Here is the Zicklin Mission Statement:

Zicklin School Business

Mission Statement and Strategic Goals 

 

The mission of the Zicklin School of Business (ZSB) is to create and disseminate knowledge, to facilitate student learning, and to promote ethical business practices, while capitalizing on the School’s diversity and location in New York City.

ZSB accomplishes its mission by:

  • Promoting excellence in education through our undergraduate, MBA and other master’s level, doctoral, and executive business programs, to prepare students for success in the global economy;
  • Supporting scholarly research and professional visibility in areas valuable to business and society; and
  • Building a community of students, faculty, staff, alumni, and business through academic centers, non-degree programs, and public events.

Here are some of my thoughts on purpose, values and stakeholders:

Purpose

  • Provide high quality graduate education specifically designed for healthcare administration
  • Foster engagement among academics, healthcare professionals, and alumni/ae.
  • Support tri-state region healthcare professionals in delivering quality healthcare administration

Values

  • High quality business and healthcare education
  • Full certification (AACSB and CAHME)

Stakeholders

  • Students
  • Regional healthcare providers
  • Alumni/ae
  • Zicklin School of Business
  • Prospective provider partner(s)

Begin adding, amending, editing, etc. This will lead us to a stronger discussion in February!

And thanks!

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