Tech Sharecase, 13 May 2011

Stephen Francoeur, Curtis Izen, Ellen Kaufman, Louise Klusek, Darryl Minor, Michael Waldman

bX Recommender Service
We watched this video from Ex Libris about the bX service, which CUNY has a trial for.
[kml_flashembed movie="" width="425" height="350" wmode="transparent" /]

One interesting reaction to the service that came up was that there is a disconnect between the label on the Find It button and the fact that when you get a SFX menu after clicking that Find It button, you not only see information about how to track down that article but you also get “more items like this” kind of recommendations about that article. Perhaps the Find It button we use should be relabeled to suggest in some way that it is also a “more like this” button.

Guest Logins
We talked about some of the issues with the guest login system, including the fact that the server for it needs to be rebooted too frequently (we often notice at the reference desk that the system is hung up and requires a call to the Help Desk to get it restarted). We also wondered if we’d be able to generate guest logins that last more than 24-hours at a time (perhaps a week, a month, or even a semester).

New Wireless Network
We talked about the new wireless network that is coming this summer. Devices with wireless cards can already detect signals from the new network but, since the system is still being tested right now, you are unanable to connect to it. Status of work on the new network can be found on a BCTC page dedicated to the upgrade.

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