MyiLibrary Ebooks Inaccessible from Off Campus If You Use OneSearch

If you are off campus and try to use OneSearch to get to an ebook from MyiLibrary, you will run into a problem. Instead of getting our EZproxy login page (as you would for all off-campus access to e-resources) you get a MyiLibrary login page, which is of course impassable.

This problem only occurs if you are using OneSearch from off campus. You won’t see this problem if you:

  • use the library catalog (the “Books” search on the home page) to search for the book from off or on campus
  • are on campus while using OneSearch

Here’s a video I made to document this problem as part of the support ticket I just sent to the CUNY OLS Help Desk.

I’ll post an update here when the problem is resolved. In the meanwhile, if anyone needs to get to a specific title in MyiLibrary, they should use the Books search on the home page or launch MyiLibrary from the A-Z list of databases.