Reference at Newman Library

Linking Errors from OneSearch to EBSCOhost Databases (resolved)

Most (if not all) links from OneSearch records that lead into EBSCOhost databases dead end at an “OpenURL Connection” error page from EBSCO that looks like one of these:

Version 1:

Version 1 of error page

Version 2:

Version 2 of error page

This is the same problem that cropped up in June that EBSCO and Ex Libris eventually fixed. It’s now back again. Until the two vendors sort this out (again), here is the workaround:

  1. Look for another database link in the OneSearch record that goes to something other than an EBSCOhost database
  2. Use the A-Z list of databases to get to a link to the relevant EBSCOhost database and then run the search for the article within that database.

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