Stephen Francoeur – Page 16 – Reference at Newman Library

Mintel Databases Are Working Again

The problems we were having accessing our subscribed content in Mintel Academic and Mintel Market Sizes have been fixed by the vendor.

Problems Accessing Mintel Databases

I’ve got a support ticket in with Mintel to find out why we are unable to access any content from Mintel Market Sizes and Mintel Academic.

New Database: Arte Publico Hispanic Historical Collections

On the EBSCOhost platform, we’ve added a new database called Arte Publico Hispanic Historical Collections that features archival collections documenting the history of Latinx and Hispanic culture in the United States from the colonial era to 1960. Includes advertisements; books; broadsides and pamphlets; editorials; essays; letters and telegrams; newspapers; photographs; poems; short stories; and speeches.

Planned Downtime for Journal Search on June 26

The Serials Solutions system behind the “Journals” and “Newspapers+Magazines” search tools will be down for planned maintenance by the vendor from 8 pm to midnight on Friday, June 26.

New Database: Very Short Introductions

After a successful trial earlier this year with Very Short Introductions (from Oxford University Press), we were able to purchase one of the five collections (social sciences), which includes 100 books in the following subject areas: anthropology; business and management; criminology and criminal justice; economics; education; environment; human geography; politics; research and information; social work; sociology; and warfare and defense. Some of the books might be useful for faculty looking for textbooks or shorter course readings.

Records for each book should be discoverable in OneSearch in the next week or so. In the meanwhile, you can find a link to Very Short Introductions on the A-Z databases page and on the Ebooks – Databases page. If you’d like to browse the list of social sciences books we have access to, this link should work.

New Database: GuideStar

We now have a subscription to GuideStar, which specializes in providing information on close to two million nonprofit organizations operating in the United States. Each organization profile includes the following sections:

Summary (mission, NAICS, SIC, address, etc.)
Programs + Results
Financials
Operations (people, governance, partners, etc.)

You can also download relevant annual IRS filings (such as the form 990) for most organizations.

Instructions for Signing in to OneSearch

On the OneSearch research guide, I added a new box at the bottom that is written with our students and faculty in mind and explains the two separate sign in systems that are connected to OneSearch. The goal of this box was address the most common misunderstanding with OneSearch: to find and view search results, you don’t use the Sign In link in the top right corner that asks for your library ID number but instead use the remote authentication login page that comes up after you click “Full text available.”

Feel free to add this new box or any of the other boxes on this guide to your own research guides.

Thanks to Linda, Louise, Chris, and Mike for their input on the drafts of this new element on the OneSearch guide.

Access Issues with S&P NetAdvantage

From the EZproxy mailing list, I learned about a trick that can help with the periodic access issues users are reporting with S&P NetAdvantage: clearing the browser cache.

Before assuming that the reported issue is just with S&P NetAdvantage, check whether they are able to get into any of our other databases that are hidden behind our “Remote Authentication” page (the links for these always begin with https://remote.baruch.cuny.edu). Ask them to try connecting to another database from EBSCO or ProQuest. If they can’t get into an EBSCO or ProQuest database either, it’s a problem with their username and password, not a S&P NetAdvantage problem.
If their username and password do seem to work on our Remote Authentication page, ask them if they see a message like this when they try to go to S&P NetAdvantage:

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
If they are seeing that message or something similar (different browsers may word the same error message differently), ask them to clear the cookies and cache for their browser and then try reconnecting to the database via the link on our databases page.

In a new page in the Library Services Wiki titled “Database Troubleshooting: Clearing Browser Cookies and Cache,” I added this list of links to instructions for each of the major browsers:

Chrome( Google)
https://support.google.com/accounts/answer/32050

Edge (Microsoft)
https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies

Firefox (Mozilla)
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer (Microsoft)
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

Safari (Apple)
https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

Popular Textbooks on Reserve That Are Also Available Online

Mike Waldman and Roshnara Kissoon have put together a list of textbooks from our print course reserve collection that are temporarily available freely online in the RedShelf and VitalSource e-textbook platforms through May 25. Please see the “Course Reserves and Textbooks” page on the library website for more details.

Sharing Database Links with Students and Faculty

In a new page in the Library Services Wiki titled “Sharing Database Links with Students and Faculty,” I tried to create guidelines that cover all the ways one might share something from a database with a student or faculty member. I also included workarounds for the databases where you have to take extra steps to be able to share something. Please take a look and let me know if something isn’t clear or doesn’t work as expected.