As it turned out, Artstor had been doing work on its search system and changed enough things that remote access broke for all libraries using EZproxy. Remote access is now working again.
On the EZproxy mailing list, a number of libraries are reporting the same problems we’ve been seeing here at Baruch. On campus access is fine, but users from off campus aren’t able to view content (they can log in and get to the Artstor home screen, but that’s it).
Today, I’ll be trying a number of fixes to our settings in EZproxy suggested on the mailing list by other librarians to see what works (neither Artstor nor OCLC, which owns EZproxy have working solutions of their own yet).
From the vendor: “The Artstor Digital Library is a nonprofit resource that provides over 1.8 million digital images in the arts, architecture, humanities, and sciences with an accessible suite of software tools for teaching and research.”
31 March 2015
On and off campus access via the link on the Trials tab of the databases page