ScoopU’s Primary competitor

I would say that my primary competitor is the Baruch International student service center, and the Baruch transfer student center. Here is a list of 3-4 questions I would like to ask and the purpose behind these questions. What I hope to accomplish is to find out the effort and resources that a CUNY academic institution like Baruch provides for incoming students so that I may find out if the incoming student feels it is sufficient, or more than sufficient, enough to acclimate them quickly and efficiently. 

Questions

1. What is the purpose of the international student service center
2. What is the protocol/process when an incoming student gets admitted into Baruch
3. What resources are international students given when by the international students center
4. What are some of the biggest challenges the international student center faces?
5. What are some of the biggest challenges that international students face?

I also wanted to get in contact with the transfer student center, but to my knowledge, there is no formal center just for transfer students, just the Baruch admissions department. I am also keen on interviewing them to get more information. The questions are the same as the questions given to the ISSC at Baruch.

Questions

1. What is the purpose/objective of the Admission center at Baruch
2. What is the protocol/process when an incoming student gets admitted into Baruch
3. What resources are incoming students given when by the admission center
4. What are some of the biggest challenges the incoming student center faces?
5. What are some of the biggest challenges that incoming students face?

Hopefully by the end of the interview, I can receive a more well rounded perspective on the experience that an incoming student would go through when they arrive at a academic institution like Baruch College. This in turn will help me see if ScoopU still holds the amount of value I envision it having for incoming students, or If I must modify. Both departments have been emailed, and so I continue to wait patiently by the computer for a response. If they don’t respond in a timely manner, I’m afraid more drastic measures will have to be taken.