I work at Staples and we use Excel for several reasons. My manager uses Excel to keep track of everyone’s work availabilities and schedules. We also use Excel to organize and present data on CSAT’s (surveys that provide the store with customer feedback), which helps us know how well the store is doing in Customer Service. We also use Excel to create visuals on sales numbers, so we know how we are doing in terms of profit and how much more we need to sell in order to meet goals.
rahmina begum
