Mediating Conflict and Resolving Disputes at Baruch College

1) Title of Workshop: Mediating Conflict and Resolving Disputes at Baruch College

2) Enrichment Area Fulfilled: Personal Enrichment

3) Date/Time Attended: October 29/ 12:30pm to 2:30pm

4) How did the workshops affect your perspective of the topic that was discussed?

This workshop affected my perspective of the topic by helping me to know how the process goes on when the conflicts between the students themselves or professors has been passed to the Mediation Office.

5) How did the workshop take you out of your comfort zone?

This workshop took me out of comfort zone by presenting me the common conflicts in college life and showing us the way to resolve these disputes. As we all know, conflicts between students and students, or the ones between students and professors, could happen any time and any where. You can’t just have a fight with them, because it violates the laws and college rules. The best resolving method is to report your problem to Mediation Officer, see if they could help you in some effective ways.

6) Explain what the workshop was about and tell us why you specifically chose that workshop.

This workshop helps me to know more about Baruch College. First, the instructor told us that there were couples of ways to resolve the conflicts, such as the conversation on the phone, and one-on-one interview. Then we had been divided into groups, the instructor would assign each group to a certain situation, so that we could practice how the process goes in Mediation Office. Instructor would give some suggestions or comments when groups presenting their own situations in front of the entire class. Anyway, the workshop was full of fun, and I was so glad to attend it!

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