Multimedia Reporting Spring 2021

Radio Story Assignment

http://https://soundcloud.com/santiella-jeune-dumeny/cvs-workers-come-across-many-challenges-working-the-lines

Host Intro: We have come out of our lockdown with many covid testing centers locally and easy to access. Vaccines are now accessible and are being distributed to people 16+ as of April 6. Santiella Jeune Dumeny has spoken to one of the Pharmacy Technician, Jomar Archer, on the challenges of working in a covid testing center at CVS.

AMBI: Phone calls to Pharmacy.

Track: I’m here with Jomar Archer in the CVS parking lot in Staten Island, talking as he just got out of his long shift. Jomar has been recently in charge of the COVID testing center, a new idea to make tests available at your local CVS.

ACT: JOMAR: Working at a CVS Covid testing center is challenging and sometimes unexpected. I knew working at a CVS would potentially put me at risk because I’m helping people with medication, and more but I was shocked when I found out that we were turning my job into a covid testing center.

Track: He quickly picks up the process of testing people for COVID.

ACT: JOMAR: I wait about 5 to 7 mins for each person to take out the swab from the bag, swab their noses, and then break that swab in half, place it into the bag and then place it into a secure basket which Quest diagnostics later comes and picks up that night.

Track: Jomar faces many new challenges that come with new added responsibilities and no pay raise.

ACT: JOMAR: There are long lines in the drive-thru due to prescription pickups as well as Covid testing. With the drive-thru being used for covid testing and prescription pick up that could lead to a problem because people get impatient and start honking. This leads to distractions during the covid test, which makes the person that’s getting tested as well as myself very comfortable.

Track: He has had negative experiences in the Covid testing centers since some customers don’t have patience. 

ACT: JOMAR: One of the many uncomfortable situations I have been in was when a customer in the drive-thru was getting tested and another impatient customer comes knocking on the window yelling at me with no mask on, putting themselves as well as the person in the car in jeopardy. In these situations, I try my best to diffuse them but if I can’t I get the pharmacist involved and we try to get the customer to calm down or leave.

Track: Many CVS customers disregard instructions and put him and his co-workers at risk.

ACT: JOMAR: On the CVS website, it clearly states that if your getting tested you must go through drive-thru only and make no contact with the store but there’s been many times where people ignored that and come right to the pharmacy looking for the test and now it makes me and the staff very uncomfortable because we don’t know if they’re sick, we don’t know if he getting tested for travel, or because they’re having symptoms.

Track: His efforts put into running the Covid center opens other doors.

ACT: JOMAR: My pharmacist seen the good work I’ve been doing in the drive-thru in terms of the Covid testing and she asked me if I would like to go along with her to work at the Covid vaccine clinic.

Track:  There are currently only 5 CVS stores in Staten Island that give out the vaccine. 

ACT: JOMAR: Unfortunately, my store isn’t one of those stores yet but we’re still waiting to hear from corporate to know whether or not we will be getting it.

Track: While CVS has incorporated a covid testing center, they have more plans for their vaccine programs.

ACT:JESSICA: CVS Heath has had this vaccination program rolled out for two months working with long-term care facilities to vaccinate their staff and residents there.

ACT:KRISTEN: The goal here everybody to easily vaccinated as soon as large quantities of the vaccine is available.

Sign off: As we hope for vaccines to become very accessible and change the outcome of the pandemic. Hopefully, we will be able to go back to normal or move into a new normal where we can do the activities we once did before. Jomar has stayed positive and from the outcome, he sees at his job, he believes that we are moving in the right path. From Baruch College, Santiella Jeune Dumeny.