Library Journal today has a story, http://www.libraryjournal.com/article/CA6675972.html, about some accounting students in a Business and Technology class who have served as “consultants’ to a public library in Prince George British Columbia.
Among their projects in the past several years was one called “terms of endearment” in which they provide an estimated performance measure of patrons’ enjoyment from the library’s materials–reading and videos for example.
I met the accounting professor involved with the project, John Shepherd, at the recent conference for the American Accounting Association here in NYC. He did a poster session about the projects. I mentioned it to a friend at LJ.
The final reports for their projects, that are publicly available, can be found on the following webpage:
http://www.lib.pg.bc.ca/cncbits.
One of the students was later hired by the library, according to Shepherd.
Rita