Reference at Newman Library

Problems with Linking from OneSearch to EBSCOhost Databases

Links going from OneSearch to EBSCOhost databases are failing, generating a “connection timed out” message that, depending on your browser, will look something like this one from Firefox:

Time out error messageThis problem has occurred in the past (see this August 2021 blog post) and then got fixed by EBSCOhost. As a workaround, when you are in OneSearch dand need to get to an item that is on an EBSCOhost database, use our A-Z database list to go to the main search page for that database and do a search to find that specific item in the relevant database.

Database Trial: Dictionary of American Regional English

Description (from the vendor)

The Dictionary of American Regional English (DARE)—representing the full panoply of American regional vocabulary, from Adam’s housecat to Zydeco—has long been consulted by a wide range of scholars and lovers of language and regional nuance. This digital version transforms the dictionary into an interactive, multimedia tool that will greatly benefit both scholarly inquiry and general intellectual curiosity.

Trial Ends

May 15, 2022


On and off campus. Use the link on the Trials tab on the databases page.


Please share with any faculty who might be interested and recommend they use the trial feedback form (also linked to on the Trials tab on the databases page).

New Custom Search Boxes for Your LibGuides

On the privately published guide, “LibGuides–Reusable Boxes,” you’ll find a growing array of custom search boxes that you can add to your own research guides and course guides. The latest addition I added is a search box that will search a specific collection in CUNY Academic Works. This new box is set up to help students find honors theses in our collections. If you’d like to have a custom search box set up for a different collection in CUNY Academic Works, let me know.

Instructions for how to reuse a box can be found on this page from Springshare.

New Database: Digital Theatre+

We now have access to a new streaming video collection that offers not only theatrical productions (over 500) but also commentary, interviews, lesson plans, documentaries, and more about those productions.

Links to this database have been added to the following database pages:

Please alert any faculty who might be interested about this new resource.

New Process for Remote Access to Bloomberg Tax

To access Bloomberg Tax, you must first be on campus to set up your account. Here’s how to get started from on campus on the Baruch network:

  1. Use the link on our databases page for Bloomberg Tax
  2. On the “Academic Self Registration” page from Bloomberg, use your Baruch email address to set up your account (our subscription has a limited number of users, all of whom must be current Baruch students or faculty)
  3. You’ll get a confirmation email from Bloomberg Tax
  4. To login, you’ll have to use the “Forgot Password” link on the Bloomberg Tax login in.
  5. You’ll get another email from Bloomberg allowing you to do a password reset via a link
  6. On the page that the link took you to, you create your own password, which then will work when you return to the main Bloomberg login page.

For those of you who have been here for a while, you may recall that this database has been previously known as BNA, then Bloomberg BNA, and is now Bloomberg Tax.

What to Ask Users When They Say They Can’t Log In

The more details we have about where the user was when they clicked a link that failed to work for them, the better we can troubleshoot the problem and decide whether it’s something the library needs to fix or whether it’s a username/password problem that the user needs to get help with from the BCTC Help Desk or the CUNY SPS Help Desk (or use the password recovery/reset features when appropriate). If a user says that they can’t log into something, please try to get as many details as you can, especially if it sounds like something you’ll need to notify Mike or me about.

Is the error screen coming from a Baruch or a CUNY page or are you seeing on a page from the database/resource (alternately, can you give me the web address for the page that’s saying you can’t log in or send me a screenshot?)

What specifically did you click on before you got a logon page? Was it something in OneSearch? If so, what was the specific item? Or was it a link on the library website (including our A-Z databses page)? If so, what was the link and what was the library web page where that link is found?

Were you trying to get into something on e-reserve? If so, what was the specific item and what class is it for (instructor and course number)? Is it the course password that you can’t get past or did you get past that but now can’t access some specific item put on reserve?

New in OneSearch: Ejournal Holdings Summaries and CUNY Academic Works Records

Ejournal Holdings Summaries

Until yesterday, if you wanted to find out what years of online coverage we had for a given periodical, you had to use the “Journal Search” feature in OneSearch, then click through from the results page to view a full record, and then eyeball the list of databases where holdings details are available. Now, there’s a shortcut. When you run a search, you’ll see on the results page a summary of online holdings for each periodical that has any:

Holdings info in brief results page
When you first see the search results of a journal search, it may take a few seconds for the online holdings summary to load after the “Available online” text. If you click through to the journal record, you’ll see the same summary statement at the top of the record. You can see this from the links below:

As you can see from the sample journal record for Developmental Psychology, if the journal also has print or microform holdings, those don’t display tidy summary statement at the top of the record or in the brief display in the search results; for that info, you’ll still need to scroll down to the Locations section of the record.

CUNY Academic Works Records

When we moved from Primo to Primo VE in August 2020, we lost the ability to have OneSearch index records in CUNY Academic Works. That feature is now finally back thanks to work by CUNY OLS.


CUNY Login Now Available for Off Campus Access to Library Resources

This week, we updated the EZproxy server used for authenticating off campus users before they are passed on to our licensed resources. For most of our resources, users will now see a new login page that gives them the preferred option of logging in with their CUNY Login (the same set of credentials used for Zoom, Blackboard, CUNYfirst, and library borrower accounts in OneSearch). The new login page also offers the option to log in with a Baruch username and password; this option will be removed at the end of the spring 2022 semester.

There are still a few resources that require a Baruch username and password: O’Reilly and FitchConnect. These, too, should be switched over very soon to use the CUNY Login system.

There are also a handful of other databases, mostly business ones, that have other login schemes (such as Calcbench, Comscore, FactSet, Refinitiv Eikon, etc.) I’m working on a spreadsheet that will go in the Library Services wiki that lists each database and what kind of login system it uses. Also worth noting here is that those databases that have a non-standard way of logging in should already have that noted in some way in the database description in our LibGuides system.

I’ve updated the page on our website, “Logging into Library Resources and Services,” to reflect these recent changes. If you run into any unexpected problems with remote access, please contact both Michael Waldman and me ASAP.

Factiva Is Back Up

Access to Factiva is back. On the EZproxy mailing list, someone shared some additional lines to add to the configuration settings in EZproxy for Factiva.

Now that I’m able to get back in, I can start looking into this announcement on the News Pages tab in Factiva and work with Mike to figure out how to proceed once the News Pages feature goes away in January 2022:

Dear Factiva Users,

Please note that the News Pages feature in Factiva will be removed at the end of January 2022. We will be discontinuing this feature and reinvesting the resources to focus on improving high traffic areas and developing new features.

To ensure that you have access to similar functionalities, we have enhanced your Factiva Home pages experience. Read more about the Home pages feature here.

Admins and Librarians, the document has a dedicated section to help you set up Home pages for your end-users.

Please contact your library for more information.