Recently, Apple had their Annual Keynote where they announced all the new products that the company is planning to launch and the new update that is most likely on everybody’s devices as we speak. What is interesting is that Apple announced two phones, the iPhone 8 and the iPhone X. Now to many users the iPhone 8 doesn’t seem to be as hyped because it is like all the same iPhones and it is potentially a fluke if you buy it. But it turns out there are some differences that separate it from the other iPhones. Here is Fabrizio Salerno with the story.
Ahh, Lets get right into it, even if they are in the market for like an iPhone, the iPhone 10 is coming out so soon. Why is Apple even putting this phone out, what kind of a cash grab is this okay fine it has wireless charging you’ve been asking for that for a while. But is that really enough everyone wants a new thing something shiny come on.
It is a busy Friday afternoon as many associates aregoing around the store and trying to help as many bodies as possible. Also they are answering questions about any new devices including the
iPhone 8. It is definitely an exiting time at the Walt Whitman Mall in Huntington New York to speak to many associates one including Ajay Mahmood who can potentially help us learn about the new iPhone 8.
“We have a lot of traffic now at the
store but regardless of the amount of people that are in the store it is our busiest time of the year. It is the first time since the launch of the iPhone that we had had the highest customer rating”. (Customer review of the experience).
As Many Consumers are coming into the store and playing with the devices notice that each phone doesn’t have that much physical differences, but as many associates came over and explained that the differences aren’t too much physically but are mainly internally.
“For Me basically everything has changed. Now we are introducing something that is awesome and that is wireless charging. We also have something which is a processor that is better than previous. The A-11 Bionic chip which makes it much faster and does the job good”.
As Apple releases products each and every year, many consumers wonder why Apple does use Social Media for Surveys or ask real life consumers what they can improve upon the products each year. Sophia Interlicchio is a huge iPhone user and wants Apple use suggestions to improve on the phone.
“I find that Apple is far more behind than other smartphone competitors and truly think that they can’t catch up. However the major thing to note is that Apple beats the competition with its customer loyalty. Unless Apple messes up with the next few iPhone releases, their Customers however may be annoyed with some features will stay”.
As Ajay works his shift at the Apple Store, he notices that many customers come up to him and ask about the iPhone and what they can do to enhance their experience with an iPhone. He enjoys receiving these questions because it makes the work experience more fun throughout a long shift.
“One question i get a lot are when are the new products being released. But most of the time customers are more interesting in how the products are useful so our daily routine is to make that first impression on that customer. How important and useful not for the features but how beneficial instead”.
With these ever so slight differences to the iPhone 8, the average consumer should wonder will it be worth upgrading my phone or should i leave it the way it is? Who knows only time and expertise will tell these slight differences will change the way we use our phone. Did Apple Crush it or drop the ball with this one and release it just as a money grab? Who knows time will only tell. From the Apple St0re, Fabrizio Salerno Baruch News.