Before, I identified three “problems” I observed my boyfriend has. After some reflection, I believe those were just inconveniences as they were able to be solved shortly or we just went about our day after like nothing happened. Starting again from square 1, I observed that one real problem he has is getting wet at work (or just overall enduring bad weather (snow in the winter)) as he works outside. Answering the questions:
- What is causing the pain (problem)? – The change in weather; his work being an outside hands-on job
- Why is this “thing” causing pain? – It’s nature; he chose this job with all of its components
- What has the target user done to solve this pain/problem so far? – He hasn’t done anything besides take shelter if it gets really bad and they can’t continue working. If it’s bad throughout the day, they don’t work at all sometimes (depending on the senior level’s decisions).
From an empathetic point of view, I could try and withstand the rain while also doing some form of labor. This would make me feel all the physical and mental experiences that he may have but of course, not to the full extent. Another option is that I could observe people in the same career field as him on a rainy day and try to either hear their response without interaction or if needed, ask them myself. Lastly, personally, I’ve been outside in the wintertime underdressed, and although I was just walking from point A to point B, that small amount of time made me want to be home really bad, so I could only imagine being out there for about 8 hours.