End Users complaining about iPhone 5S Fingerprint Scanner
Huffington Post’s Timothy Stenovec recently wrote an article about how the iPhone 5S have failed on creating this Biometric Fingerprint Scanner within the new iPhone. The Article pointed out that a user, by the name of Fred Kahl who is a 48 year old creative director, reported multiple complaints based on the new fingerprint scanner in the iPhone 5S. Fred is one of the many people who never enjoyed entering a password on his phone, but thought the fingerprint scanner would save him time entering a password and just simply log in the phone by scanning his fingerprint. But turns out that the fingerprint scanning feature worked for him only 75% of the time he scanned his fingerprint. This situation turned out to be somewhat of a major issue for him, therefore now he is going back to the old iPhone he carried before, which has no feature of scanning his fingerprint. The Article also mentioned how a large number of consumers have been complaining about the same issue and how they are also looking to go back to either their old iPhones or switch to another smartphone.
I had the iPhone 5S for two months so far and I definitely did not have any problems scanning my fingerprint. I honestly believe the users who are complaining about the iPhone 5S are just trying to exaggerate about a very minor issue. There are times where I scan my fingerprint on the phone and it does not go through, it will notify me to ‘try again’. The times this happens for me is usually the times I am not looking at the phone as I enter my fingerprint or I am in a rush entering my fingerprint on the scanner. But one thing I noticed as I got the ‘try again’ message once more, was that the actual placement of my finger on the scanner was not the way it was when I first entered my fingerprint to the iPhone 5S when I bought it. When you are entering your fingerprint for the first time within the iPhone, it is not like the iPhone recognized your entire thumb or like every angle of your thumb. So next time if you are scanning your fingerprint to access the phone, you should be placing your finger on the scanner just as the way you entered it to the phone when you first purchased it. Another option would be to use up all 5 fingerprints, you are able to enter within the iPhone, on every angle of your thumb or any other finger. Which will definitely guarantee you access to your iPhone every time you scan your fingerprint.
I also read up that Apple is trying to reply to this issue by releasing a new update to the iOS, which will make the fingerprint scanner function of the iPhone 5S less sensitive, therefore will increase the chances for you to get access to your iPhone right when you scan your finger. Which I believe is a better idea, but the only downfall would be less security, where other people can gain access to your iPhone by scanning their fingerprint (might be similar to owners fingerprint). So we might just have to wait and see what the outcome of this situation might be. But overall I believe people should be grateful to have such a cool feature on their smartphones, which does work ten times better than the fingerprint scanner on the Motorola smart phone they released couple months back.
Huffington Post’s Article about iPhone 5S Fingerprint Scanning Link:
http://www.huffingtonpost.com/2013/11/18/apple-fingerprint-scanner_n_4284444.html