The QuestionPoint chat service relies not only on the efforts of librarians from subscribing institutions around the country but also on a team of librarians (paid by OCLC) to cover the late night and weekend hours, as well as provide around the clock coverage to handle any overflow of chat sessions that coop librarians are unable to get to. One of those backup librarians, Nicolette Warisse Sosulski, just received an award this week from the Business Reference & Services Section of RUSA (a.k.a, RUSA BRASS): the Sosulski Gale Cengage Learning Award for Excellence in Business Librarianship. A public librarian by day in Michigan, Sosulski is someone who has helped lots of Baruch students over the years in chat. Congratulations to her!
News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
