Michael Waldman and I have confirmed that Ebsco will support the use of the Google Chrome browser for accessing full-text articles beginning in the Fall, 2011. Here’s the link that tells the tale from Ebsco:
http://support.ebsco.com/knowledge_base/detail.php?id=25&t=h
So, users accessing our Ebsco databases to get full-text articles will have some difficulty. Particularly for chat reference assistance, bear this Chrome browser issue in mind.
I just found this other item on the EBSCO support pages that address more directly the problems with Chrome and PDFs. Here is the gist of their advice, “The Google Chrome browser has a built-in PDF viewer that you will need to disable in order to view content within the EBSCOhost PDF viewer.”