A friend online just recommended this guide from Wichita State University Libraries as a source of advice about how to do citation analysis. The guide has great step by step directions for way more than the usual options (Web of Science, Scopus, etc.) What I really like is that the advice is broken down for different disciplines, as it is the case that some tools work better than others depending on the discipline:
News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
