Reference at Newman Library

Signs at the Reference Desk

I’ve been thinking about the signs we put up at the reference desk and have been wondering how many (if any) we actually need to have when the desk is open. My assumption is that the more cluttered the reference desk is, the more of a barrier it creates to those who may hesitate to ask us a question. The more stuff we have on the desk, the more it appears to be “our” desk. As much as possible, I think we should aim to have a reference desk that is as inviting to users as possible, that doesn’t make potential question askers worry that they are invading our space or bothering us.

So, what are your thoughts about signs on the desk (library hours, library events)? Are they a barrier or not? Do you think they are looked at often enough to merit staying on the desk?

Living Stories Project for News

Today, Google Labs, the Washington Post, and the New York Times launched an experimental service called Living Stories that does some interesting things to present news stories in a way that makes them more webby (i.e., content that is designed to be “of the web” instead of just “on the web.”) It offers these features:

  1. Each news topic gets its own URL: health reform, climate change, Afghanistan, etc. Google explains that this allows  you to “quickly navigate between news articles, opinion pieces and features without long waits for pages to load.”
  2. Each topic has a summary at the top and sections that will show you the latest news, key events, who the players are, images, videos, etc.
  3. If you create a Google Account (if you’ve got a Gmail account or a Google Calendar or a Blogger login, then you have a Google Account already) and use that to log in to the Living Stories page, then the service will remember what stories you’ve already seen on a given news topic and will highlight any new ones that have been added since you last visited. Another way to be notified of new developments for a particular topic is to set up an email alert or subscribe to an RSS feed.

This might be a useful complement to databases like Facts on File and CQ Researcher, particularly for students who are trying to get background information on a developing news story.

Additional coverage of this project:

Kirkpatrick, Marshall. “Beyond the Web Page: Google, NY Times, and Washington Post Launch News Experiment. ReadWriteWeb, 8 December 2009. Web.

Singh, Neha and Josh Cohen. “Exploring a New, More Dynamic Way of Reading News with Living Stories.” Official Google Blog, 8 December 2009. Web.

Coming Changes to 360 Search

After sitting through a 30-minute presentation from Serials Solutions about the new release of 360 Search, I learned that  starting in mid to late December we should have the ability to do a few new things with Bearcat (which is powered by 360 Search) that weren’t possible before or that were harder to do before:

  • connect more databases to Bearcat that we couldn’t before
  • control (to a limited extent, I think) how individual databases are searched
  • customize subject clusters of databases ourselves (instead of having to send request to Serials Solutions asking them to do it for us)