Chat Reference – Reference at Newman Library

Chat Widget Now in ProQuest Databases

If you are covering chat reference, you may notice Baruch students coming into the chat service now via the chat reference widget (AKA qwidget) that is now embedded in the search results pages for all ProQuest databases (e.g., ABI/INFORM Global). As you can see from this screenshot, the widget is way down on the right side of the page (as it is the case with the widget in EBSCOhost search results pages).

I hope that more of our vendors set aside space for us to embed qwidget, as it has been getting a fair amount of use already from students who’ve found it while searching in EBSCOhost databases.

Group Site for QuestionPoint at CUNY

I recently created a group site on the CUNY Academic Commons for librarians in CUNY that monitor chat reference via our shared QuestionPoint subscription. I’d like to make this site the main location where librarians at the 8 subscribing libraries in CUNY can find announcements and discussions.

If you haven’t already set up an account on the CUNY Academic Commons, you’ll need to do that first before you can join the group.

http://commons.gc.cuny.edu/groups/questionpointatcuny/home/

Please let me know if you have any questions about this new site.

Thanks.

Lehman College Joins the QuestionPoint Subscription Group

Later this winter, we’ll begin to see questions coming into chat from students at Lehman College, the latest CUNY school to join the QuestionPoint subscription group. The complete list of schools in our group is:

Baruch College
Borough of Manhattan Community College
Bronx Community College
Brooklyn College
CUNY Graduate Center
Hunter College
John Jay College
Lehman College