The QuestionPoint chat service relies not only on the efforts of librarians from subscribing institutions around the country but also on a team of librarians (paid by OCLC) to cover the late night and weekend hours, as well as provide around the clock coverage to handle any overflow of chat sessions that coop librarians are unable to get to. One of those backup librarians, Nicolette Warisse Sosulski, just received an award this week from the Business Reference & Services Section of RUSA (a.k.a, RUSA BRASS): the Sosulski Gale Cengage Learning Award for Excellence in Business Librarianship. A public librarian by day in Michigan, Sosulski is someone who has helped lots of Baruch students over the years in chat. Congratulations to her!
Tag: QuestionPoint
QuestionPoint Group in CUNY Academic Commons
Recently, I created a group in the CUNY Academic Commons for any librarian in CUNY who either helps staff our shared subscription to QuestionPoint or is interested in keeping tabs on it. Given the ephemeral nature of email and the challenges in finding old messages that might be useful or even essential, I’ve been trying to move away from email as the main means of communication about the service. I hope that this space on the CUNY Academic Commons proves to be an improvement in the way that information about the service is shared and discussed.
Group Site for QuestionPoint at CUNY
I recently created a group site on the CUNY Academic Commons for librarians in CUNY that monitor chat reference via our shared QuestionPoint subscription. I’d like to make this site the main location where librarians at the 8 subscribing libraries in CUNY can find announcements and discussions.
If you haven’t already set up an account on the CUNY Academic Commons, you’ll need to do that first before you can join the group.
http://commons.gc.cuny.edu/groups/questionpointatcuny/home/
Please let me know if you have any questions about this new site.
Thanks.
Lehman College Joins the QuestionPoint Subscription Group
Later this winter, we’ll begin to see questions coming into chat from students at Lehman College, the latest CUNY school to join the QuestionPoint subscription group. The complete list of schools in our group is:
- Baruch College
- Borough of Manhattan Community College
- Bronx Community College
- Brooklyn College
- CUNY Graduate Center
- Hunter College
- John Jay College
- Lehman College