Assignment #5

The group of management within the branch serve “a positive purpose…to facilitate the realization of desires deemed to be common to the great majority…” (Russell 30).   The use of authority by those higher in management is something that is fragile, in that it affects the clientele and the students. A director’s indulgence into making sales and continuing to get new customers, is not always the best decision, especially when it comes to satisfying those who are already enrolled. This symbolizes the desire that is common amongst the great majority of parents.  Every parent, whether they are enrolled or not, comes in looking for the best tutoring services to be provided for their children. In order to provide the best services, it is important to be properly organized in a way that is “…much more flexible, more relieved by autonomy…”, and free of critical judgement, as to further the success rate of our students as well as the staff (Russell 48). The director is ultimately accountable for the organization of the branch, but again, this can be distorted in a way, so the tedious responsibility is delegated, which is not always appreciated. Although, I agree that discipline is necessary, freedom to voice opinions and ideas is essential to combine inputs towards a common dilemma to be able to solve it efficiently. The throne of the director is not something that should be mishandled, rather the director should encourage a group effort within the management in order to guarantee the best to parents.

ARRAF’S ANALYSIS:

One specific aspect of the paragraph that stands out is the representation of the purpose behind the tutoring center, which is to satisfy the customers. This is outlined quite effectively within different areas of the paragraph. For example, the statement regarding pleasing the parents to the best ability is phrased twice, once towards the beginning, and once towards the end. This displays the main point that is being shown throughout the paragraph. The concept of keeping the customer happy is signified within, especially with the importance of the director’s grasp of the branch. It is important to note the fact that the stress put upon making sure the enrolled students’ parents were satisfied is more important than that of new enrollments. This separates the idea of potential customers and previously made investments with the current students.

ALISHA’S ANALYSIS:

Another aspect of the paragraph that is very effective is the usage of the direct quotes by Russell. It further proves the significance of authority and how it impacts more than just the clientele but also the students at the tutoring center. For example, the quote that states, “a positive purpose… to facilitate the realization of desires deemed to be common to the great majority,” shows that great leadership stems from an outcome that most the individuals agree upon. The primary goal in this tutoring center is to provide the best service whether it is to assist students to improve their academic skill, to help build self-confidence, and to develop appropriate study habits and time management skills. With this joint desire from both parents and workers, the higher authority knows what to work on in order to keep their customers happy and to lure in new potential customers.

KATHERINE’S ANALYSIS:

An aspect of this paragraph that is effective are the examples that are included. The examples help to further this paragraph, and eventually the essay. Not only are there examples that are put into this but they are also explained and detailed. This is shown when he writes, “A director’s indulgence into making sales and continuing to get new customers… This symbolizes the desire that is common amongst the great majority of parents.” The analysis after this goes on to further show just exactly what the parents want and how the director goes on to appease them. He goes on with specific ideas, not just general ones, that actually apply to certain events that have happened.