Group 5

Jewel Tolbert
Eric Peng
Samuel Baik

We have chosen to focus our efforts on easier and/or free access to tools and supplies for students and faculty. The need to better equip our students and faculty. Tools and supplies such as but are not limited to chargers, textbooks, notebooks, laptops and USB cables. Baruch College is situated in the middle of the bustling city yet we are unable to have easy access to simple supplies, especially electronics. There should be improvements and additions to current supplies and longer terms of rental for electronics.A primary problem that students face are missing or needing supplies when there are not enough supplies or the terms of use are too short. Some students will be lucky enough that their laptop rental would be long enough just for one class but then are forces to come back to renew their rental every few hours. Certain supplies are considered the bane of the existence of student and faculty alike where it is overpriced and is rarely used fully; textbooks. If supplies such as textbooks were to be made free or perhaps given in PDF format it would result in an almost guaranteed happier students and faculty. This would not only help students and faculty in having enough supplies to use but also contribute in improving their daily college lives.  Everyone would then have a slightly happier day at Baruch. Who doesn’t want that outcome?

A strong contender was a cheaper form of transportation. Possible solutions would have been free monthly metro cards for ongoing students, a shuttle bus for Baruch students, a direct underground subway stop for Baruch College and more/better elevators within campus buildings. However, in order to have any concrete solutions to solve or alleviate this problem, this would require more influence and power than what Baruch possesses. We would be requesting help from the city itself and the government to add more transportation options.

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Eric Peng

Stakeholder: Library Personnel

Business Research

Primary

• At the library, there are severely long lines at renting stations for electronics and books. Most students would end up without the book or laptop that they need for class or work. If they do succeed in retrieving the book or laptop they need, they now face short rental terms and long lines somewhere else such as printers.
• There are many supplies that are left behind in the library, cables, USBs, books. Some return to pick up their supplies but other leave it behind. There is occasionally an overflow of students in the library where there will not be an available computer to use.

Secondary

• Overflow of electronic rentals could be counter-intuitive and be harmful to students
  http://www.nytimes.com/2007/05/04/education/04laptop.html?pagewanted=all
• Lack of supplies will cause more stress within students especially during class
• Too many laptop rentals would make the library computer lab less useful.
• Having supplies to hand out to students would result in increased traffic within helpdesk and other areas
• More students will be able to use tools and supplies that they previously could not use
• Students will be more prepared for classes if there are more supplies to take or rent

Design Research

• (Current) Library Laptop Rental
• (All) Friendly/Nice peers that allow you to borrow
• (Future) More rooms for rentals within campus
• (Future) Basic supplies in every classroom
• (Future) Cheaper/Free basic supplies in store
• (Future) Longer/Better rental terms for electronics
• (Future) Better prepared students
• (Future) Vending machines for supplies
• (Current) Syllabi for supplies for each class
• (Future) More efficient electronics

Samuel Baik

Stakeholders: Service Providers

Primary Research

• Interview of the Technology Desk on the Second Floor of the Library
  • There is a greater need for Apple products daily than any other product.
  • The laptop kiosk does not do enough to relieve pressure from laptop service due to battery life issues and no charger loan with the unit.
  • Students need to follow rules of the Technology Desk in order for them to efficiently help students.

The demand for laptop rentals are high compared to what they can loan.

• On-Site Visit to the 6^th Floor Computer Lab of the Library
  • Need for more computers.
  • Need for a greater number of staff that are capable of handling troubleshooting issues with the software/hardware.
  • Computers with Adobe and other design tools are limited to about 20 computers. Other computers capable of designing and editing are in labs that have limited hours.
  • Bigger areas where group projects can be done.

The main constraint of the 6^th Floor Computer lab is the budget.

Secondary Research

1. http://news.ku.edu/2015/10/13/ku-creates-sexual-assault-prevention-and-education-center Consolidating resources under one center.
2. http://www.baltimoresun.com/news/maryland/baltimore-city/bs-md-coppin-center-1013-20151013-story.html Coppin State University’s new Science and Technology Center serves as hub for its STEM majors. This five level multi-million dollar building offers a vivarium, organic learning environments, nanotechnology center, a green-house and green roof.
3. http://www.ecampusnews.com/top-news/open-source-assessment-984/ $1.9M grant from U.S. Department of Education will be used to develop tool to help college target resources, services for students.
4. http://www.wbiw.com/local/archive/2015/10/iu-nsa-crane-enter-landmark-agreement-focused-on-research-applied-skills-for-students.php Indiana University students, faculty and researchers will use Naval Support Activity Crane as a lab for applied research in science, information technology, engineering, math, sustainability and other applied skills.
5. http://chronicle.com/blogs/wiredcampus/how-video-games-are-becoming-university-approved-sports/57463 IT Department catering to clubs within school.
6. http://www.dailyillini.com/article/2015/10/technology-services-combats-ongoing-wi-fi-complaints Wi-Fi complaints.

Design Research

1. Laptop Kiosk
2. Charger Rentals within Kiosks
3. USB Wire rentals
4. Extending collection of laptops to be loaned out
5. Expanding to semester long laptop loans
6. Allowing software to be loaned
7. Help Desk
8. 3D Printing Lab
9. Technology Seminars
10. Portable battery rentals

Jewel Tolbert

STAKEHOLDER: Students

BUSINESS RESEARCH:

An interview with a student in the 8^th floor lounge revealed a need for:

• More laptop computers for rent
• More outlet plugs in 8th floor lounge and campus buildings as a whole
• More computers in the Library
• More color printers
• Various computer science labs and workshops based on student & topic need
• More Apple computers & Adobe software access for design students
• Rentable chargers for various devices
• Stronger and more reliable WIFI

On site visits

• Library – 6^th floor
• Help Desk – 3D printing room
• 2^nd floor textbook rentals – Library building
• 2^nd floor printing room – Library building

SECONDARY RESEARCH:

• http://www.thewilkesbeacon.com/news/2015/09/29/internet-issues-bandwidth-connection/ – Similar Campus wifi connectivity issues on Wilkes University
• https://appreciateyourself.wordpress.com/2010/08/15/power-to-the-people-public-spaces-and-the-availablity-of-power-outlets-and-surge-protectors/ – Public outlet scarcity
• http://www.collegian.com/2015/03/stands-on-campus-rent-video-games-and-phone-chargers-to-students/116246/ – Stands for charger rentals on campus
• http://news.mst.edu/2015/09/adobe-partnership-benefits-technical-communication-at-missouri-st-2/ – Missouri University of Science and Technology has recently partnered with Adobe Systems Inc. to provide students and faculty in the technical communication program with hands-on access to industry-standard software.
• http://www.usnews.com/education/best-colleges/articles/2012/07/12/computer-science-continues-growth-on-college-campuses – As computer science popularity increases, universities struggle to keep up with demands of students.

DESIGN RESEARCH:

1. More computers for use in Library – PC and MAC
2. More color printers
3. More size options on color printers
4. More than one WIFI connection for students
5. WIFI in 23^rd street building
6. Adobe software on public computers
7. More free Adobe software for personal computers
8. Adobe software workshops
9. More 3D printing hours
10. Longer rental hours for electronics
11. Charger rentals

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Jewel Tolbert, Sam Baik & Eric Peng

Our need: Fully equip students and faculty.

Bidet

Free hugs

Napping room

Masseuses

Working elevators

Clean showers

Bigger and healthier selection of food

Parking

Better chairs

Better tables

More chairs in the halls

Working Wi-Fi

Free coffee

Free snacks

Better weight training equipment

RFID Chips in ID cards

Better scanners

Charger loaners

Portable battery loaners

Cleaner bathrooms

Bigger common room

Bigger computer lab

Bigger 3D printing office

Larger help desk service

More student events

More money in student associations

Longer Textbook rentals

More microwaves

Automatic turnstiles

Cleaner cafeterias

On call janitors

Wet wipes

Business style guide

Class for soft skills

Automatic doors

Semester long laptop loans

Confidence education

Better networking events

More parties

More mentors

Extended library hours

More computers in Library

More Apple computers

Wi-Fi 23^rd street building

Portable Wi-Fi devices

Dry erase markers

Working projectors in classrooms

More color printers in library

More group study stations in library

Free metro cards

TOP 10

1. Free coffee – helps student and faculty productivity; alertness, attention to detail, and less fatigue
2. Working Wi-Fi – advances progress to assignment completion and constant updates of course curriculum
3. Parking – aids in on time arrivals to class
4. Free metro cards – aids in attendance
5. RFID chips in ID cards – faster entry and no bottle-neck at turnstiles
6. Longer textbook rentals – advances study habits and possibly better grades
7. Class for soft skills – helps students develop skills needed in the real world
8. Dry erase markers – aids in overall classroom productivity
9. More Apple computers – allows students to complete design work and utilize software that are needed in the real world
10. Charger loans – allow internet connectivity for homework and studying

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Top 10

1. Metro card Container – To protect it from possible environmental damage

2. Metro card locator app/chip – a chip will be attached to the metro card so it can be located using an app

3. Parking Cones – to designate certain locations for Baruch students to park

4. Usb textbook rental – Allows students to have a more accessible and longer textbook rental

5. Micro portable routers – Improves Wifi connection for personal use

6. Refill Coffee machine with electronic holder – enhances student and faculty productivity by providing accessible and unlimited caffeine

7. Charger plug  caps – To avoid any electrical damage to Usb ports

8. Heat sensitive/activated dry erase markers – To avoid dry erase markers from randomly drying out

9. Finger scanner to replace ID cards – To reduce human traffic and improve overall entry

10. Metal key chain friendly ID card – To avoid bottleneck hold ups in turnstiles

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THE CHOSEN ONE

Our need was originally to full equip faculty & students. Out of the top 10 solutions, we chose a parking cone that will designate parking spaces for student & staff that drive to Baruch. We feel that driving is more reliable than public transportation, but when it comes it parking it can be just as much of a hassle. These cones will aid in decreasing tardiness to class or work at the school. We chose the colors blue & white to embody Baruch pride. Our uniquely designed cone will be easily distinguishable from the traditional yellow/ orange traffic cones. Not only will these cones designate special parking, they will be strategically placed in spaces in close proximity to the Baruch campus buildings.

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