First off, I found this article a little bit hilarious because of the whining tone throughout. The article speaks about individuals who feel alone or lonely because they never receive an reply when they send an email. I understand the loneliness felt but you can’t really expect a response for everything that you give. It’s just not a universal concept quite as yet. But if I were to send someone an email or a IM, I would like to receive some sort of a reply.  But if a person receives hundred of emails daily, it’s nearly impossible to respond to everyone.