W8-Strategic Planning and Internationalization

This week’s readings lead us from external influences on higher education internationalization to internal processed that develop and foster global education:  strategic planning.  For me, the readings this week were compelling and very interesting because we were given a view into how colleges and universities do their own policy and goal setting and how it relates to internationalization.  Strategic planning is a critical foundational component of the internal workings of any higher education institution and seeing its role in global initiatives was very revealing and useful.

The first reading, AEA Occasional Papers Strategic Planning for Internationalization in Higher Education set forth the strategic planning process at colleges in general, then offered twelve principles of successful strategic planning for campus internationalization followed by three case studies of very different types of American colleges and universities.  These case studies made for interesting comparative analysis and showcased models of successful strategic planning that has yielded strong global education programs in a variety of higher education environments and contexts.  An issue I took to heart from this paper, and had not previously given much consideration to, was the call to acquire and analyze data.  The paper highlighted that a successful strategic plan for globalization must be data driven and identify well substantiated and researched goals and deliverable in order to get buy-in and survive implementation.  In addition, the UK case study provided real questions that committees were asked to focus on to develop global strategic plans and I thought these were very useful in understanding exactly what type of analysis higher education institutions can utilize in their internationalization efforts.  The focus on asset mapping and opportunity mapping were particularly instructive.

The second reading, A case study of issues of strategy implementation in internationalization of higher education laid out the implementation challenges a British university faced in achieving its internationalization goals and underscored the fact that often times, many implementation challenges have nothing to do with external issues such as government or education policy but rather, are rooted internally in issues such as marketing and admissions policies.  In this case study, what may seem like minor issues such as the interaction between marketing and faculty turned out to be critical impediments to internationalization which I found to be unexpected and intriguing.  Similarly telling were the faculty’s response to how global initiatives may impact work load or scheduling.  These types of issues underscored the importance of collaboration and stakeholder buy-in highlighted in the first reading.

Finally, and close to home, we were able to get an in-depth view of Baruch’s Global Strategic Plan 2014-2019.  This was a highly instructive document because we were able to review and actual strategic plan, specifically geared to globalization, for an environment that we are intimately close to and invested in. For me, in particular, the Baruch plan struck a chord because it is most similar to the type of college I am administrator with respect to geography and student body.  It also spoke to the role of Legal in internationalization efforts in a very tangible and focused way which I can benefit from in my own work.

In the Baruch plan, of note was also its smooth alignment with the college’s overall strategic plan.  Such effort to overtly align internationalization with the college’s broader goals and strategy evidences that global education cannot succeed unless it works within, and acknowledges, the larger higher education framework it operates under.  The concrete ideas for implementation of the five strategic priorities were very interesting and demonstrated that the key to successful internationalization is in the details and proper planning.  I noted that India is a target country which was surprising to me given the high Indian student population at Baruch and found it interesting the plan conceded that the country has not been paid much attention.  I wonder if this is related to some of the Indian governmental obstacles to internationalization we have read about earlier in the semester.

 

W8 – Strategic Planning for Internationalization

Strategic Planning for Internationalization in Higher Education, a publication by AIEA, introduces the history of strategic planning in higher education and provides a helpful definition which states: “A strategic plan is ideally developed through an inclusive, collective process through which the participants develop a mission and a set of priorities to move the college or university toward an aspirational, but attainable, future state…” (p 4).  It goes on to stress the importance of strong leadership, faculty input, utilizing data and measurements to inform objectives and track progress, and investing time to develop consensus in a decentralized environment.

A case study of issues of strategy implementation in internationalization of higher education looks at the challenges that a UK institution faced when implementing their internationalization plan.  Focusing on internal challenges such as coordination and fear of change, they conducted one on one interviews with the leadership, faculty, and marketing teams.  Unsurprisingly, “resource allocation” was a concern shared by all three teams, especially financial resources, which is an ever-present constraint throughout many aspects of education.

One thing I thought was interesting was that the availability of staff resources was viewed differently among the different groups.  While faculty, the people on the ground dealing with increased workload, were concerned about having enough manpower and time to complete tasks during the busy times, the leadership team did not think this should be a problem, as they viewed these resources as already having been allocated during the planning phase.   Jiang and Carpenter (2011) sum it up well by noting, “The potential reason for this discord is that the corporate group is responsible for strategy formulation, rather than strategy implementation” (p 9).  I think this example is illustrative as it also encompasses other issues discussed in the reading including cooperation and communication.  Additionally, leadership being unaware of volume and complexity of staff duties is not unique to education.

It is important that institutions apply AIEA’s definition of strategic planning so that it is truly “an inclusive, collective process” where representatives from various departments and levels are involved in strategic planning.  Fear of change, risks to institutional reputation, and external factors such as visa regulations and other governmental policies are also factors that can impede internationalization on campus.  In order to overcome these challenges, the authors suggest more staff training and professional development, increased communication to ensure common values when internationalizing, and more cross-departmental cooperation.

Baruch’s Global Strategic Plan 2014-2019 was easily my favorite reading this week.  Baruch’s comprehensive global plan included initiatives such as international student recruitment, increasing study abroad, and encouraging faculty collaboration.  Not only did we get to see the recommendations from the previous readings put into action, but it is great to know that the institution where I will earn my master’s degree is making the effort to invest in a global strategic plan that is comprehensive and closely linked to the overall strategic plan of the university.  One example suggested by AIEA is the benefit of targeting specific countries for internationalization initiatives, which Baruch did expertly, not only by providing a comprehensive list of current global initiatives, but also identifying “Country Commitments” where future resources and efforts will be focused.   I also liked that Baruch’s internationalization strategic plan ended each section with plans for measurement and evaluation of its goals.