On some machines (but not all), we are seeing a problem when the user is in an EBSCOhost database while using the Internet Explorer 9 browser. When the user is viewing an article record, the row of icons on the right (to save the article, cite it, etc.) are inoperable; you click them and nothing happens. I’ve just submitted a support request to EBSCO to find out why this is only happening on some machines running IE9 but not all. If you hear of a student or faculty member having this problem, please suggest that they use Firefox, Chrome, Safari, etc. instead until we can figure out what’s behind the problem.
News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
