Most of the SRDS database works in all browsers, but a portion of the content–the Local Market Audience Analyst–will only work in Internet Explorer:
If you are using Internet Explorer 9, then this portion will work with no problem. If you are using Internet Explorer 10, then you’ll have to go into the “Tools” menu in the browser to make a change to the “Compatibility view settings.” These screenshots walk you through the change you need to make:
Step 1: Click “Tools” from the menu bar in the browser (if the menu bar isn’t showing, just hit ALT-T on the keyboard to make it visible).
Step 2: From the list of commands, select “Compatibility View settings”
Step 3: Type “claritas.com” in the box and click the “Add” button
Step 4: Make sure claritas.com now appears in the large box and then click “Close.”
That should fix the problem for the time you are working in the database. If you close the window, though, and then come back later to the database, you will likely have to re-enter these settings again.
SRDS is aware of this issue and is likely working on a fix for it.