News and tips by and for staff providing reference services at the Newman Library, Baruch College (New York, NY).
I just created an image that appears in the upper right corner of the EBSCOhost interface that alerts users that PDFs will work in Google in fall 2011. If you click the logo, you are taken to an EBSCOhost support page that offers instructions for making PDFs work in Google Chrome (you have to turn off Chrome’s native PDF reader so that Adobe Acrobat can instead be the default PDF viewer in Chrome).
You can take a peek at the warning image in this screenshot:
As you may already know, EBSCO bought netLibrary about a year ago. Since then, they have been working to migrate netLibrary content onto the EBSCOhost platform.
This transition is almost over and they have alerted us that in the next few days users accessing a netLibrary title will be seamlessly forwarded to EBSCOhost.
There shouldn’t be any problems, but please do let me know if you encounter any.
Michael Waldman and I have confirmed that Ebsco will support the use of the Google Chrome browser for accessing full-text articles beginning in the Fall, 2011. Here’s the link that tells the tale from Ebsco:
http://support.ebsco.com/knowledge_base/detail.php?id=25&t=h
So, users accessing our Ebsco databases to get full-text articles will have some difficulty. Particularly for chat reference assistance, bear this Chrome browser issue in mind.