After contacting EBSCOhost about the problem some of us have seen in Internet Explorer where the clickable icons on the article records don’t work, I learned that we may need to look more closely at the internet options and plugins in the browsers to see if that is the source of the problem. To help find those machines and begin comparing set up differences, I need your help.
On any computer in your office, classroom, lab, etc., please go into any EBSCOhost database while using the Internet Explorer browser, run a search, click through to an individual article, and then see if the icons on the right work for you:
Then, go to this form in Qualtrics to answer a few questions about whether it worked or not.
Thank you so much!