Scanners – Reference at Newman Library

Emailing Problem from Scanners

I submitted a ticket to BCTC this morning to report an error that appears when you use the new scanning software and try to send your scans via email. The error message appears in red on the screen right after you hit the “Send Email” button and reads “Failed to send email: Could not convert socket to TLS.”

As workarounds, users can do one of the following if they need to have the file for their scans:

save scans to a USB thumb drive (they’ll need to have one of their own)
use the older scanning software that may be accessible on some or maybe all of the scanning machines (the email option still works in the old software)

Sending scans to the printer does work in the new software.

Scanners Now Require Logging in Before Use

As noted in Harry Gee’s email earlier this week, the scanners on the 2nd floor now require users to sign in first with a Baruch username and password (or a guest username and password). Behind the monitor for each scanner is a small desktop computer with a power button (in case you need to turn a machine on).

Once you log in to a machine, you first see the Windows desktop and then a few moments later, the scanning software comes up (the same software as before). Once you’re done scanning, you can:

email a PDF of the scan job
send the scan to the color or the black-and-white printers
save the file to a USB flash drive
save the file to your Google Drive, Drobox, or OneDrive account

Scanners in 6th Floor Lab

Scanners in the 6th floor computing lab are flatbed scanners and are designed to scan individual sheets or photographs. They are not designed for bound volumes/books. Unfortunately, six scanners had to be replaced due to “book abuse”. BCTC staff will explain to students that the scanners are for flat items only. If students ask for scanners, please advise them of this before sending them to the 6th floor lab.