Scholars and experts have speculated on the future of digital communications and society. Some give hopeful predictions and some others more bleak ones (see this).

What’s your own vision of the future of digital communications? What present aspects of digital communications would you like to see continue and even expand? What aspects would you like to see change and what would be required to enact those changes (policy, technologies, norms, ethics, behavior, etc)? Be specific and, if possible, give links to news on policy, technologies, norms etc that are currently in the making to achieve those goals.

This prompt is made general so that you can freely choose any of the topics we have discussed in class and think about their future. Make sure you discuss the specific problems and challenges related to your topic that we have discussed in class.

You are free to take the side of an optimist, pessimist, or pessoptimist. 🙂

Does the Government Own Us?

In watching the documentary, the question of ownership repeatedly came up, making me wonder about who really owns the content we put out into the world. (Spoiler alert: it’s not us.)

Ownership of content, especially on more modern and high volume  platforms like Twitter and Instagram, is a tricky business, one where reposting is half complimentary, half copying. When thieves profit off of stealing (see this article of an artist selling screenshots of others’ Instagram photos for $90,000 a pop), the issue of morality becomes even more confusing.

Photo: CNN

One of the topics that struck me during the film was the company Toysmart selling its customer database besides promising not to in a user agreement. This seemed to be the epitome of declining morality in the face of financial gain, a policy adapted by companies that followed in Toysmart’s lead—for example, Google’s privacy policy changing from guaranteeing anonymity in 2000 to taking away the promise of anonymity in 2001. The third fact the movie brought to my attention that spoke to a lack of digital morality was Facebook’s policy of sharing all information. I was stunned to learn that Facebook had replaced almost all CIA information-gathering programs by way of users voluntarily offering up information.

Perhaps social media and oversharing has become too big for us to care about our privacy…but the issue of ownership remains a disturbing reality.

Questions

  1. How would you react if one of your Instagram photos was “stolen” and sold as art, with you making none of the profit?
  2. Why do you think people are OK with willingly sharing so much of their personal lives on Facebook? (school, neighborhood, job, etc.)

 

 

Not Reading The Terms & Conditions Seems To Be A “Human Thing”

This documentary was so interesting! I truly enjoyed it and will encourage people to watch it to learn more. I learned a lot of new things, along with refreshing my memory on what I already do know.

Where we shop and what we shop for matters, and that is a big link between the economic system and government control. When using a debit or credit card, whether we shop online or at a store in person, our shopping records are obviously recorded. This is great because we can see our purchase history and keep track of our expenses, but this comes with a price. Credit limits have been reduced and insurance quotas have gone up due to the information collected. This is insane and not a reliable way to judge people, but that is how the power system works.

Power is based on money of course, but also access of information. When you contain tons of information on users, like Google and Facebook do, you’re more powerful. Users of the internet and technology are unique numbers defined by the information we provide when doing our online activities. They have the power, but they receive it from us, with our “help”.

By accepting the terms and conditions we allow companies to become more powerful by collecting data from us, data that is used for surveillance and to make money. We need to be careful with our online activities because it can definitely come back to bite us. Information companies (like Google) receive from us, like what we search for example, can be misleading, I enjoyed the scene involving a guy who had searched photos of decapitated people, dead people, and even searched on how to kill your wife. It turned out that he was a writer, which was his reasoning for those searches. Seeing people type those things in though can be seen as more than someone being curious or simply doing research, it can be seen as a red flag, and that is something we must worry about since we are constantly under surveillance and information we search can become public one day, just like many other pieces of information have become. This surveillance can be used and indeed sometimes is used as a form of control, like Michel Foucault states “The disciplinary society, then, is a prison both within and without walls. One outcome of disciplinary action on this mass scale is ‘govern-mentality’, a new form of impersonal, rationalized, authoritarian rule” (211 – 212).

What are the three facts, stories, or scenes from the documentary that are surprising/shocking to you? What do they reveal?

-Our shopping habits (when using our debit/credit cards) can affect us in serious ways, like our credit limits being lowered because of judgments made, judgments that are based upon where we shop and what we shop for. I could not believe that so many people’s credit limits were reduced for no reasonable reason, just like the rich guy whose credit limit was reduced because he shopped at a place where people with poor credit histories make purchases! Another example that also shocked me was that buying lots of alcohol has affected people with their car insurance, making them more of a risk therefore having to pay more. The foundation that these judgments are made on are inaccurate and a violation of privacy.

-In the Netherlands, information provided from peoples’ GPS (like how fast they are driving) was collected to be given to the authorities so they can issue tickets to people. I don’t know how to feel about this, in a way it is making the streets safer, but at the same time it is shocking and a violation if people do not know about it.

-Facebook has more information than the CIA or FBI would have on an average person. This is insane, but I can see how it’s possible. On top of that, Facebook sends all kinds of information to third parties, so various companies have information on people/users. Companies keep sharing it with other companies, and then there are tons of companies (even companies we may not know) that have our information.

The terms and conditions to a site are made undesirable to the eye, therefore undesirable to read, like the following article by the NY Times states about terms and conditions, “Each is epically long, and despite a nagging feeling that you should have read it, you probably haven’t.” This is true, I do not read the terms and conditions, the most I have ever done is skim through it. Although, we do have some idea that information is being collected from us online, like Mark Andrejevic stated, “Most of us have some vague understanding that marketers are gathering information about us
 but we have very little knowledge about what information is being gathered, who has access to it, and how it is being used” (7).

We should be aware of what we are “buying’ into when agreeing though. Facebook and Google for example may be “free” in regard to money, but not free in regard to labor and information we provide. Also, below is a funny video of a social experiment to show that people really do not read terms and conditions:

 

Questions:

Is there anything that can be done to make the terms and conditions easier to read?

Shouldn’t the Government and big companies know better than to judge people based on what they buy and where they shop? Do they not know that it is not an accurate way to assess a person?

Did you Agree to That?

While watching this documentary, I wasn’t quite surprised about how little privacy we do have. However, there were many aspects of how our information gets passed around that I was not aware of. Personally, I have never read a Terms and Agreement or Privacy Policy simply because they make them so long and tedious they almost don’t want us to read the fine print. (#1) They mention that our information will go to whoever can price the price. Essentially, giant companies are bidding on our private information. Isn’t that something? All of the irrelevant things I believe I have posted on various social media accounts can actually mean a whole lot.

What we don’t realize is by accepting these terms and conditions, we are actually allowing the government to track our location, emails, text messages, Google searches, and virtually everything we have ever done in our lives. I also didn’t realize that Instagram has the right to sell our images for advertising purposes and users do not need to get compensated or notified. It also amazed me that Mark Zuckerberg asked for his privacy and to not be recorded, which he was not granted as they kept recording.

They bring up how they are using our information to “prevent.” In the example, the Irish guy got pulled aside and questioned for 5 hours because of a tweet. They mentioned how they can look for key words and in his case it was a part of a tweet that said, “destroy America.” Without context, this can be of concern but the two young tourists actually meant they were just coming to America to party and have a great time. They were held and actually handcuffed solely because of this keyword. (#2) This goes to show how easily our information can be pulled and analyzed without even knowing it. (#3) Obama actually said, “Watch what you put on Facebook.”

After watching this documentary, it is crazy to me how willing we are to sell our privacy. They raise the question is privacy dead? I would say yes, it very well might be. In this article, they give tips on how and why we should be more careful on the Internet.

My questions here:

  1. What do we do if innocent people keep getting nailed for innocent tweets and searches?
  2. Since there seems to be no law that deals with the policies that allow the U.S. government to abuse personal information, what kind of law would you put in place?

Hit Enter at your own risk

 

I wasn’t surprised about a lot of information in the documentary because i just assume that whatever I’m doing is being monitored. However, learning about the devices, tools and the laws that the government uses to enforce our own safety?  made it a lot real than expected. Over the years, I would get into extensive conversations about lobbyists with my friends. It is no longer a secret that companies want to aggressively sell their products to us and it is evident in the documentary that they will do whatever it takes to learn more about you, and sell something so specific that you didn’t know you wanted. Power in the digital economies is shared amongst the government ( including the NSA, CIA and FBI) , social media companies and surveillance vendors. Information about individuals is collected to be used for security, to prevent crime ( so the authorities say)  or to sell something to you. The implications of this is that it would be very easy for someone to see bit of information about you and totally misinterpret your intent, if they just look at a search or a comment that we post and take it completely out of context, an example of this is the Irish national who made a comment about destroying America on his tweet.

There was definitely more than 3 parts in the documentary that were interesting to learn the 3 I learned was:

  1. The 4th amendment can be surpassed if the information gathered about a person is from a third party.
  2. Surveillance vendors can sell surveillance tools to whoever can pay the price.
  3. Carrier IQ can track every single keystroke on our cellular devices and the information can be retrieved fairly easily.

As i post this blog, i am aware that anything said on here could be misconstrued out of context and become a nightmare for me at some point in time. Good night. 🙂

Do you think the government should control the sale of surveillance tools?

Should there be a limit to the influence ( tracking of payment and gifts to lawmakers)  of tech lobbyists in congress?

Small Things Add Up

The most important advice from the documentary is that the quickest moments of overlooking something becomes our longest moments of ignorance. But we do it now because we simply cannot avoid it.

Once we realize how risky it is to put our information out there, we finally would “skim” the privacy policies and terms & conditions. At least I do. But now there’s a condition that we do not agree to. If we don’t like it, we don’t register or sign up for whatever it is we are supposed to agree to. So in the end we are forced to make a sacrifice that benefits the company first.

Power in the end comes from the people who are lobbying the government at their doorsteps (Terms and Conditions May Apply, 21:00-21:19). Unfortunately these lobbyists are companies and their representatives: high and mighty, rich and powerful. A normal voice doesn’t stand a chance. That is how the system works. Money influences power, power influences the people, and more inbetween causing a big interconnected web. An ideology comes into place, telling us that this invasion of privacy is not meant to frighten you until it should. Also that your privacy is secure until it is questioned. Like from chapter 9 of Digital Media and Society “Not all political ideologies are economic in their logic, but many of the most important ideologies of the modern world (capitalism, communism, socialism) are explicitly economic in form. (Athique, p.127)”

The fact that Facebook, the site I use every single day, can betray someone with sneakily changing the privacy policy overtime frightens me yet makes me indifferent. That in itself is to be feared.

The idea that companies can create ways to make people skim over the terms and conditions, and privacy policies, like using all capitalized font with a small sized print, shocks me yet makes me feel like “I’m not surprised.” That is something to consider, on how our ideologies make us react to these things.

The idea that hitting the delete button only deletes it from yourself, but a government or company can still go back to retrieve what you delete is secretive and deceiving, but I don’t doubt that it happens nor do I doubt that it will continue happening. That makes me feel like we shouldn’t touch technology anymore. Nor should we use our credit cards,

Also as a bonus, Barack Obama is a prime example of the ideology that we sort of “brush off” these privacy issues. The documentary mentions how he doesn’t stop wiretapping programs from occurring nor did he stop them during his presidency. Politifact wrote a piece on this issue and I quote “We don’t expect the president to give the American people every detail about a classified surveillance program. But we do expect him to place such a program within the rule of law…” But now that he’s out of office, I don’t expect anything good coming from our new president.

So a few things to consider:

  1. Why are we offended when people/companies sell our information to third parties? When they would do it under our noses anyways.
  2. Why isn’t anything changing now that we know the government and companies can betray us at anytime?

Why Privacy No Longer Exists

 

Face it we’ve all been there. We sign up for a new social media site, maybe even filled out a job application or applied for a contest online and there comes that little box at the end. The terms and conditions are right there; sometimes you have to at least scroll down before you sign but most times you can easily just check that box saying that you read it and go about your day. But are we actually considering just exactly are in those terms and conditions and what rights we are giving away?

 

The tricky thing about the terms and conditions is that more often than not, we are consenting tho things we should probably know about. According to this article on Thrillist; some of the most popular sites have hidden clauses in their terms. For example, ITunes states that you do not actually own any of the music you buy and sites such as Twitter, Instagram and Facebook own rights to the content you post.

 

Source: CanStockPhoto.com

In the documentary “Terms and Conditions may Apply” I was intrigued by all the facts that I learned before that I never even considered. One thing I was shocked to hear is that if the average person actually read the terms and conditions they agreed to over a year it would take approximately a month to read. Could you imagine spending a month reading the terms and conditions for everything you agree to online? This makes it seem that they make these documents univiting to the average reader on purpose, because they are including things they do not everyone to be aware of.

Another fact I discovered was that phone companies have assisted the government in the past with wiretapping. This has always been a big controversy because many people are opposed to the idea of wiretapping in general. They see it as an invasion of your constitutional rights to have the government giving access to your private conversations. Before this documentary I assumed the government was able to access this information on their own. Now I understand that when we sign up for these phone plans and with these companies the terms and conditions most likely include that they they will possibly give up our information and we have already consented.

Shockingly, media sites like Facebook actually has bigger data files on people than any government agency. While the government has to research and build cases on people they seek out, Facebook on the other hand have people eagerly signing up to provide information to them for free. Facebook also changed their policies so that even if you delete information or your profile they will store your information FOREVER.

 

Questions:

Do you believe we should be compensated for our social media posts and profiles? If so, to what degree or level?

Wiretapping plays a huge part in this debate because people believe it is a violation of our privacy and/or rights/ Do you agree or disagree with the concept that “if you have nothing to hide, you shouldn’t be worried”?

Being Aware of Your Privacy

As we delve further into the digital age, one central concern is brought up every time – privacy. As citizens of the United States of America, privacy is a right that we’ve never been conscious about. What’s mine is mine, and what’s yours is yours. In fact, people have taken it for granted. All of a sudden, the computer is invented and internet shortly thereafter, and one by one, we’re sharing personal information about ourselves. In the documentary Terms and Conditions May Apply, the director of the CIA admits that he is surprised the general populous would be so forthcoming in giving out their personal information. Race, age, even religious beliefs are now plastered onto every social media platform, society as a whole is becoming more self conscious about who they are and what they believe in, and information is being circulated like never before. What a time to be alive.

But the problem lies within the government and other surveilling entities that hold on to this information. In the documentary, Cullen Hoback shares a narrative criticizing these entities for misusing the information we trust them to keep. One story depicts a failing toy store decides to sell their client list of 150,000 people with their names, age, and addresses. This shocked the public because in fine print, the toy store promised them that their information would never be disclosed. Governments and media companies have a long history of abusing this information as well. From international cases like Edward Snowden and the NSA, to smaller ones like tabloids hacking into the phone of a murdered school girl to get the inside scoop, we slowly realize that the government does not always have the public’s best interest at heart. These stories really surprised me because we hold the government and corporations at a higher standard, but never check up on them until the damage is done. Is it possible for us to make sure that our private information is being stored safely?

Asyl fĂŒr Edward Snowden

Image Source

The relation between economic systems and the system of government control shown in “Terms and Conditions May Apply” is that the minority controls the majority. In the documentary, we see people getting their rights violated without their knowledge. The government sends people to jail because of an innocent tweet, while others are having their personal information being sold to the highest bidder. Just like in economic systems, capitalist societies have a handful of corporations dictating the flow of information from the millions of people, while communist societies take away people’s rights in the name of public safety.

Now that I am aware of this, I often wonder: how will I protect my privacy? I just hope that one day, and some day soon, we will be able to have committees/organizations in place to ensure that surveilling entities are not infringing on our privacy.

 

Questions:

  1. When it comes to privacy, how can we, the people being surveilled, make sure government entities do not abuse their power?
  2. Is it possible to create a checks and balance system between the surveillers (digital companies) and surveilled (the people)?

“Can you please not” – Mark Zuckerberg

Will we ever get to a phase in technology where users can feel “safe” using their cell phone, laptop, tablet, etc.?

Privacy

Image Source

For the later second-half of the semester, it seems as if privacy has taken over most of our discussions.  In the last section of our class, Digital Authorities, we’ve discussed market surveillance and state surveillance; concepts taught to us by Mark Andrejevic.  According to Mark, “we know in general terms that we’re being monitored, but we are far from having a sense of how extensive, detailed, and sophisticated the monitoring system has become” (Andrejevic 7); an idea most of us can best refer to as “scary.”

The documentary brings forth a similar concept.  In an attempt to better explain this concept, I’m going to make up a concept called “corporate websites” to describe the big players in privacy invasion (FaceBook, Google, Amazon, YouTube, Twitter).  From the perspective of the corporate websites, the best way for us to invade your privacy is through our agreement acknowledgement page, listing our terms and conditions.  Everyone knows consumers rarely ever read what they’re actually agreeing to.  I personally, have never read a companies policy before using their service.  It’s surprising to learn that this is just the way the economic system works.  Why?  Because as educated we like to think we are about privacy policies and law, most of us are actually uneducated.

The relation between the economic systems and the system of government control is based on pure manipulation and deception.  In the documentary, “Terms and Conditions May Apply,” Leigh Bryan shares his experience with the economic system and the relation of government control.  To summarize, Leigh had posted a tweet on Twitter “@MelissaxWalton free this week for a quick gossip/prep before I go and destroy America? x” and a few days after when he had traveled to the United States, was pulled aside, questioned, and put in jail at the airport for misunderstandings about the meaning in his tweet.  This is a perfect example of govement control mechanisms manipulating the ways of the economic system.  This was one of the stories I found shocking.  Even though in this particular example, the government was trying to act on a threat against national security, it’s racial profiling.

Becauase at the time, with the presidency and Congressmen/women we had in our government, the above scenario was okay.  Government control officials can potentially say to any company who keeps a record of it’s users data “hey, I need this and this person’s personal record” and that company would have to comply.  Before, the documentary shared a warrant or some sort of formal legality was needed but at the time the video was filmed, formal legality was out the window.  As a side fact that I think is important for knowledge acknowledgement, is these companies have access to EVEYRTHING according to the documentary.  Things sugh as deleted posts, tweets, searches that you may have forgotten about, corporate businesses can pick up that information within a matter of seconds.  This may just be my lack of knowledge on privacy, but this completely threw me for a loop in shock.  Imagine you’re applying for a job at Google or FaceBook and the management department looked up your history before deciding your employment status.  How would you feel about that?

I’ve done a little more research about what other changes were made to the law since the documentary and as it turns out President Trump had made some recent changes.  According to the article, during the Obama presidency, a law was passed but no actions were taken to effect stating “telecommunications companies to obtain user consent before collecting personal information on consumers’ online activities” (Schmidt).  During the current Trump presidency, a new law was passed which reversed the effect of the law passed during the Obama presidency.  Trump’s new law sas “internet service providers will now be the de facto controller of data privacy standards for fintech businesses and consumers” (Schmidt).  What this now means is that service providers will control internet privacy and there’s no going around those policies set.

With this new knowledge, I’m still on the verge if this will better help the issues between consumers and economic systems as well as the issues with the economic systems and government control mechanisms.  We can only hope that whatever changes are being made, their being made to keep and make us feel “safe.”

Questions:

  1. Do you think MUD or any virtual reality stimulation experience privacy issues as prominent as social media platforms?  Can you think of any possible examples?
  2. Kids in the 21th century are so dependent on technology.  With this knowledge, why do you think parents still reach for a cell phone or tablet to keep their child quiet?  If the parent’s private information is leaked to marketers by the telephone company, who is to blame?  The telephone company or the parent?

I was too naive.

Okay, so at first, I was confused that Toy Smart company sold their customer’s personal information when they declared bankruptcy. They’ve stated that they would never share information under any circumstance according to their policy. It was irritating and foreshadowed danger that personal information provided for any company would not be in  a safe place.

As shown in the video, all of the activities people conduct on their iphones can be used as resources for companies and even the government. Looking at Robert (director of FBI) who shook hands with Mark Zuckerberg appreciating his genius idea of having people post their personal information which could be extracted by the FBI.

Maybe I was a person who was so naïve to be part of the digital society. Before taking this class, I was not aware of how much  surveillance we were under. Sharing of ideas, photos, daily activities through Facebook and Instagram could be monitored by the FBI, NSA, or AOL.

The most shocking scene in the video was when three people shared their consequences of sharing violent thoughts on their social media. How are people suppose to be aware of the fact that joking around with bad words on tweeters or Facebook would trigger a warning and involve the FBI to inspect their house and designating them as “potential criminals”

In addition, when it was said that “ data” can be deleted from the site but not actually gone, I was in shock becaus I recalled all the embarassing photos I’ve tagged myself in. I had intended to delete them but those would be deleted completely . I also remembered some comments and posts that I wrote when I was young without much thought.

Shockingly, the attitude that Mark Zuckerberg shows on the video seems to reflect an irresponsible attitute towards protecting his users. He was saying the users feel free to post their information because they trust him. Are we part of a cult made by Mark Zuckerberg in which we are willing to sacrifice our privacy and dedicate our personal information?. As stated in the reading, commercial entities like Facebook exploits users personal information without effort and at the same time monitors, records, aggregates, stores, and are sorted(284, Andrejevic). How could he as CEO of Facebook who has over 1 billion users speak in such way even if it was a joke, ignoring that the information is monitored and abused for commercials or government surveillance?

As the kid in the video, people create an account on social media as a platform to freely express themselves. We live in a world dominated by democracy and have the  right to freely  speak up and share our ideas. However, as  they speak up, they are being “red flagged” and are being inspected and categorized as “potential criminals” sometimes ruining one’s vacation. It completely goes well with Lessig’s statement that “cyberspace is a perfect tool of control” First,  it aroused as an icon for freedom; however, taking a closer look, the digital society is well constructed in a way that government would be monitoring and ringing the alarm for the police to come to the door. Thus, in my respect, I see the power distribution is set by government which is at the highest rank then the companies are helping the government to gather data, and we are molecules living in a controlled society.

 

  1. Most of the time, we do not read “term of conditions” which we have to, how should we raise awareness of the importance of reading?
  2. Digital society has spread and developed exponentially; however, people are not aware of the level of exposure of privacy. What are suggestions would you make for change?