Louise alerted Mike and me that several sources whose daily headlines are displayed on the News Pages section of Factiva wouldn’t let us click through to the full text. The two newspapers with this issue are the Chicago Tribune and the Los Angeles Times. If you try to click through on a headline, you get this error message:
After contacting the vendor (ProQuest in this case, as they handle academic markets for this Dow Jones product) and from responses I got on the ERIL-L mailing list, I learned that there is nothing that we can do. Others have reported this problem over the years and only heard the the vendor say they’ll add it to the list of feature requests.
As you can see from the image below, there is a drop-down menu on the top left corner that lets you select other sets of sources. One of them is a set of sources called “United States: Academic” that also puts the WSJ and the NYT at the top of the page, but then instead of showing the LA Times and the Chicago Tribune, it offers another newspaper for which we have no access here: the San Francisco Chronicle.
In other databases, we do have limited access to these three papers that are unhelpfully displayed in the New Pages:
