Reference at Newman Library

Odd Behavior from Firefox with OneSearch

Recent versions of Firefox have created an odd problem in OneSearch that is essentially benign but still annoying. If the user starts a search from the search box on our library website and if the user puts quotes around any part of the query, then the search results are displayed with this Firefox window asking you if you want to save or open a file download for pdsLogin:

File download window in search results

If you see this file download window, you can just close it and get back to the search results. Please note that you won’t see this problem once you run searches from within the OneSearch interface; the problem only appears after your initial search from the search widget on the library website.

This problem is showing up for all Primo customers (not just CUNY). Ex Libris is aware of the problem and is working on a fix to the code that should be available soon.