Firefox Problem in OneSearch Is Now Fixed

19 12 2017

The November 2017 update of the Primo software has fixed the problem we were seeing with searches run in OneSearch by users in the Firefox browser (see this October 6 blog post for details).





Shortcuts to the OneSearch Interface

12 12 2017

If you need to get to the OneSearch interface and don’t want to run a search first, here are some options:

  1. On the yellow search bar, select the “Articles” option (or “Videos” or “Books + Articles + Videos”) and then click the “Advanced Search” option just below the “Go” button on the search bar.
  2. On the A-Z list of databases, look for the link to “OneSearch” on the “O-P” tab.




Real-Time Availability for Books Restored to OneSearch

3 11 2017

Ex Libris fixed a problem that was plaguing the last release of the Primo software that prevented real-time availability of books being displayed in item records if those books were held in other libraries in your consortium. Now, if you click through to the record for a book, you should see up-to-date status info for Baruch’s copy and other CUNY libraries that also have that book.

Sample item record in OneSearch for a book (Here Comes Everybody by Clay Shirky)





How to Browse by Author or Subject or Call Number in OneSearch

31 10 2017

In my last OneSearch tip on the blog, I focused on how to browse by title in the catalog and OneSearch. In the catalog, there are of course other browse options we tend to use a lot, such as browse by author, by LC subject heading, by LC call number:

Browsing options in the catalog

In OneSearch, you have all these options, too. Just go to the BROWSE mode and click the dropdown menu to pick what you want to browse by:

Browsing in OneSearch

A caveat about title browse in OneSearch applies here as well for the other kinds of OneSearch browsing. When you use the browse function in OneSearch, the books you find will be almost exclusively print books. What you are browsing in OneSearch are just the records that we’ve carried over from the catalog. In OneSearch, we represent our ebook titles not from catalog records but instead from records in ebook collections that Ex Libris (the vendor behind OneSearch) gets directly from the vendors of the ebook platforms we subscribe to (such as Ebook Central from ProQuest).





How to Browse for a Book Title in OneSearch

23 10 2017

A speedy way to find a specific book in the catalog is to do a “Title begins with…” search:

Browsing titles in the catalog

The results look like this:

Results of title browse

You can do the same kind of thing in OneSearch by going to the “BROWSE” option at the top of the screen and using the “Browse by title” mode:

Title browsing in OneSearch

Here’s one caveat about title browsing: in OneSearch, the books you find will be almost exclusively print books. What you are browsing in OneSearch are just the records that we’ve carried over from the catalog. In OneSearch, we represent our ebook titles not from catalog records but instead from records in ebook collections that Ex Libris (the vendor behind OneSearch) gets directly from the vendors of the ebook platforms we subscribe to (such as Ebook Central from ProQuest). In another post, I’ll describe the best way to find a specific ebook.





Planned Downtime for the Library Catalog on October 24

19 10 2017

On Tuesday, October 24, between 8 am and 9 am, the library catalog will be unavailable as work is done by CUNY CIS on the server. You can still use OneSearch to find books in our collection, but the real-time availability info will not be accurate until the catalog server is back online at 9 am.





Odd Behavior from Firefox with OneSearch

6 10 2017

Recent versions of Firefox have created an odd problem in OneSearch that is essentially benign but still annoying. If the user starts a search from the search box on our library website and if the user puts quotes around any part of the query, then the search results are displayed with this Firefox window asking you if you want to save or open a file download for pdsLogin:

File download window in search results

If you see this file download window, you can just close it and get back to the search results. Please note that you won’t see this problem once you run searches from within the OneSearch interface; the problem only appears after your initial search from the search widget on the library website.

This problem is showing up for all Primo customers (not just CUNY). Ex Libris is aware of the problem and is working on a fix to the code that should be available soon.





Updates to OneSearch

12 09 2017

Allie Verbovetskaya at the CUNY Office of Library Services (she’s the University Web and Mobile Systems Librarian) shared with the Public Services Committee a list of recent updates to the OneSearch system that we should all be aware of:

On Sunday, August 27, 2017, our instance of OneSearch was updated to the latest service pack release of the underlying discovery software. This was a major update and includes many new or updated features:

  • Email Security Improvements
  • Sticky Facets
  • Multiple Facet Selection
  • Sort in “My Saved Items”
  • Featured Results
  • Support of RSS Feeds
  • Personalized Results
  • Search Expansion with Controlled Vocabulary
  • Resource Recommender

You can read more about these features on the “What’s New @ OLS57” blog: https://ols57.commons.gc.cuny.edu/

If you have any questions about these updates, feel free to ask me about them.





Users Unable to Log in to Catalog or OneSearch [UPDATED]

6 09 2017

The sign in feature in the catalog and OneSearch aren’t working right now. If you try to use it, you get this error message:

ID or verification field don´t match the system records.

I have submitted a help request to the CUNY Office of Library Services.

UPDATE 1:43 pm. This problem is now fixed.





New Interface for OneSearch Is Now Live

24 08 2017

If you use the search bar on the library home page or on the SPS page, you’ll see that searches are now going to the new interface for OneSearch. If you run into any problems with OneSearch or have feedback about it, please share it with Mike Waldman or me.








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