If you’re in OneSearch and the green “full text available” link fails to connect you to the full text, there are a number of workarounds you might want to try.
- Click “Additional options for finding full text”
Scroll down the record to the “FT Options” section to find this link:
Once clicked, a SFX menu will open in a new browser tab showing other databases where full text may be found.
2. Use the A-Z journal lookup tool from Serials Solutions to verify what database has access (for articles only)
If you’re in OneSearch, the easiest way to get to Serials Solutions is to click the “Journals A-Z” link at the top of the interface.
3. Go to the ebook platform where the book should be
If the item is an ebook and the full text link isn’t working, try going to the A-Z databases page, connecting to the appropriate ebook database, and running the search there for the ebook.
If you’re in OneSearch, the easiest way to get to Serials Solutions is to click the “Journals A-Z” link at the top of the interface.
4. Report the linking problem
This isn’t a workaround but a plea to share with Michael Waldman and me any OneSearch record that fails to connect to full text. Every OneSearch record should have a “Report it” link you can use to quickly notify us of a problem.
