UPDATE (9:35 AM): Remote access is now working again. The issue may have been due to an expired certificate.
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I am investigating why our remote access via the CUNY Login isn’t working. Once you enter your CUNY Login credentials, you see an error page from CUNY that says:
Web Login Service – Error
An error occurred: ActionExecutionException
I’ve submitted a ticket to the CUNY OLS Help Desk to see if the problem is affecting all the CUNY campuses that use the CUNY Login for remote access or not. Oddly enough, if you log into your user account in OneSearch, which also uses the CUNY Login system, there aren’t the same problems we’re seeing with remote database access.
I’ll update this post as I get more information.