Slow or No Performance in the E-Journal Portal

31 08 2017

Yesterday, we saw the return of a recurring problem with the e-journal portal. Searches took forever or sometimes failed to go through at all. This morning, the system seems to be fine again. The vendor (Serials Solutions) emailed customers yesterday to let us know that they were aware of the intermittent problems over the past 9 months and are still working to permanently fix them.

In case this problem crops up again, we can use a newly developed e-journal tool from SFX that works the same way. This tool is something that the SFX Committee at CUNY is going to be looking at and exploring (is the knowledgebase behind it as accurate and user friendly as the one from Serials Solutions? can the interface be customized as much as the Serials Solutions one? etc.). It is not a replacement, just a back up tool we can use when the Serials Solutions e-journal portal is acting up.

Simmons OneView Down on September 15-17

28 08 2017

From 6 pm on Friday, September 15, until 11:59 pm on Sunday, September 17, Simmons OneView will be down for planned maintenance by the vendor.

New Database: International Encyclopedia of Communication

24 08 2017

Because this is on a standalone platform and not part of one that aggregates different reference works in one place (like Gale Virtual Reference Library or Oxford Reference Online), I’ve added this encyclopedia from Wiley-Blackwell as its own listing on the A-Z databases page as well as on the database pages for communication studies and for dictionaries and encyclopedias.

New Interface for OneSearch Is Now Live

24 08 2017

If you use the search bar on the library home page or on the SPS page, you’ll see that searches are now going to the new interface for OneSearch. If you run into any problems with OneSearch or have feedback about it, please share it with Mike Waldman or me.

New Database: DSM-5 Library

23 08 2017

We now have access to the DSM-5 Library. This database from the American Psychiatric Association provides the full text of the latest edition of the Diagnostic and Statistical Manual of Mental Disorders, a standard reference work in the mental health field, as well as a handful of other related reference works.

Links to this database can be found on the A-Z page and the psychology databases page.

Ebook Central Down on Saturday, August 26, 2017

22 08 2017

From 1 pm – 3 pm on┬áSaturday, August 26, 2017, ebooks on the Ebook Central platform (formerly ebrary) will be unavailable due to planned maintenance by the vendor (ProQuest).

Library Catalog and SFX Down for Maintenance on August 2 [SEE UPDATE}

29 07 2017

The library catalog and the SFX service (which powers the “Find it @ CUNY” button in our databases and the “View Now” button in OneSearch) will be down from 8 am to 12:30 pm on Wednesday, August 2. Here are some workarounds:

To find books and other items we have listed in the catalog

  • Use OneSearch (select “Books + Articles + Videos” in the yellow search box) but be aware that real time availability of items won’t be working

To find the full text of an article found in OneSearch

  • Use ┬áthe “Journals” section option in the yellow search box

To find the full text of an ebook found in OneSearch

  • Look at the details of the record in OneSearch to see what platform the book is on, then go to the databases page to get a direct link to that ebook platform

UPDATE 31 July 2017: CUNY has cancelled this maintenance work. All systems will be working.

New Database: Britannica Academic

25 07 2017

Thanks to funding from NOVEL, all of CUNY now has access to Britannica Academic, which includes the Encyclopaedia Britannica and Merriam-Webster’s Collegiate Dictionary.

Database Cancellation: Gannett Newsstand

25 07 2017

NOVEL cut Gannett Newsstand from the list of databases it subscribes to. Links to the database have been removed from LibGuides.

No Off Campus Access to APA Books or APA Handbooks

20 07 2017

We have two e-book collections from APA on their PsycNET platform (not to be confused with PsycINFO and PsycARTICLES, which on are EBSCOhost) that are for the moment only available on campus. On Monday, APA launched a new interface for PsycNET and, predictably, it broke something major for all their customers. APA is looking into why off campus access is broken. It may take them a few days to figure out how EZproxy needs to be configured with the new interface, so it may not be until early next week that we can restore off campus access.