On Wednesday, December 9, from 8:00 am – 8:30 am, the library catalog will be down for planned maintenance.
Temporary Fix for S&P NetAdvantage
While we wait for S&P to figure out why our library (and other subscribing libraries, too) can’t access NetAdvantage on the new Capital IQ platform, we’ve rolled back our link to NetAdvantage so that it goes to the older interface. The content should be the same regardless of platform.
Problems Getting to S&P NetAdvantage
In the past week, we’ve been seeing different issues with S&P NetAdvantage. At the moment, if you click the link on our databases page for that database, you get instead S&P Capital IQ.
We’re working with S&P technical support to solve this problem ASAP.
The Trick to Opening Emailed Articles from Factiva
Thanks to Harry for alerting me to this issue. If you have emailed yourself an article from Factiva, you’ll see that the article itself is not attached in the email, nor is the full text embedded in the body of the email. Instead, you get an email with a HTML attachment that you need to open. If you try to open that file attachment, it will open in your default browser and present you a page that looks like this:
If you click on the article title, you get taken to a Factiva page that asks for a login and that is essentially a dead end for us:
Here’s the solution to this problem:
- Before you try to open the article from the email you’ve got, go to your browser and launch Factiva (from our databases page)
- Now that Factiva is loaded in your browser, go back to the email and click the file attachment to open it.
- You’ll still get that page with the article title on it and will still need to click the article title.
- Once you click the article title, the page should load the Factiva database and show you the full text of the article.
Westlaw Campus Research Is Back and Renamed WestlawNext Campus Research
Without any notice, Thomson switched us over to the new WestlawNext platform for their campus research product (that’s the one that offers both news and legal sources). The database is now working and accessible from a new URL. Now that the database is on the new platform, we’ve updated the listing on our databases page from “Westlaw Campus Research” to “WestlawNext Campus Research.”
Next week, I’ll do a blog post here comparing what we have in WestlawNext Campus Research to what we get in WestlawNext Patron Access (that’s the one that is limited to two simultaneous users and is only primary legal sources).
Database Trial: World Bank eLibrary
Database description
From the vendor’s FAQ page:
The World Bank eLibrary contains the full collection of all World Bank publications and research including:
- Books published since the 1990s
- All World Bank Economic Review (WBER) and World Bank Research Observer (WBRO) since 1996
- All Development Outreach issues
- All Policy Research Working Papers since 1995
Trial ends
27 November 2015
Access
On and off campus access.
Feedback
Please share with any faculty who might be interested and recommend they use the trial feedback form (also linked to on the Trials tab on the databases page)
Problem with Westlaw Campus Research [updated]
Westlaw Campus Research is unavailable right now. It appears that they’ve migrated the database to a new URL (and a new platform) but didn’t notify us of that new address. We’ve sent a support ticket to the vendor and hope for a quick resolution (maybe a day or so).
WestlawNext is working but our license limits us to two simultaneous users.
UPDATE 29 October 2015 This database is now working again and has been renamed WestlawNext Campus Research.
E-Reserves Is Back Up
We should be able to get into the e-reserves system again.
E-Reserves System Is Down
The server we use to run the e-reserves system is down and needs to be restarted. Access Services has reported the problem to BCTC and expects the system to be back up shortly.
Books24x7 is working again
Please let me know if you still encounter any issues.