Reference at Newman Library

November 9 Downtime for Library Catalog and OneSearch

Between 8 am and 10 am on Saturday, November 9, CUNY CIS will be doing maintenance on systems that will affect the following services:

  • The library catalog (also known as CUNY+) may be entirely unavailable
    • Workaround: Use OneSearch to see if we actually have the item
  • OneSearch will be searchable but users won’t be able to get real-time info on the status of print books found, nor will users be able to log into their patron accounts to check loan periods, renew loans, etc.
    • Workaround: Stop by the circulation desk in the library
  • OneSearch will not be able to display the green “full text available” links in records
    • Workaround: Use the A-Z journals search tool to identify what database has access to that journal, magazine, newspaper, etc.
  • Databases will not display the “Find it @ CUNY” buttons or those buttons won’t work
    • Workaround: Use the A-Z journals search tool to identify what database has access to that journal, magazine, newspaper, etc.

What To Do When SFX and the Catalog Are Down

This weekend, from 6 pm on Saturday (September 7) to 6 am on Sunday (September 8), the servers hosting both SFX and the library catalog will be down for planned maintenance. This will affect not only on the library catalog and the “Find it! @ CUNY” button that pops up in databases but also OneSearch. Here’s how it will change things temporarily and how to work around it.

SFX and the “Full text available” links

Say you’ve just run a search on “turtles’ in OneSearch. In this screenshot of the first four search results in OneSearch, you can see there are green “Full text available” links for each item; these links won’t work at all because SFX is down.

OneSearch results for turtles

(click image to enlarge)

Although SFX is down, that doesn’t mean we can’t get to the full text. Here’s the workaround for each of the four items in the screenshot.

Item #1: Morphology and evolution of turtles

  1. This is an ebook. Click the title of the book to get to the OneSearch record that has the full description of the book.
  2. On the OneSearch record for the book, you can see references to “SpringerLink.” That’s a database we have at Baruch.
  3. Go back to the previous screen to see the OneSearch page with the search results.
  4. Click “Databases A-Z” at the top of the OneSearch page.
  5. Look for “SpringerLink” on the list of databases and click to launch it.
  6. Search in SpringerLink for the book using the book title.

Item #2: Turtles

  1. This is a “reference entry,” which means it’s an entry in one of our encyclopedia databases. Click the title (“Turtles”) to get to the OneSearch record that has the complete description of the reference entry.
  2. On the OneSearch record for the reference entry, you can see a mention near the bottom of “Gale Virtual Reference Library” as the source.
  3. Go back to the previous screen to see the OneSearch page with the search results.
  4. Click “Databases A-Z” at the top of the OneSearch page.
  5. Look for “Gale Virtual Reference Library” on the list of databases and click to launch it.
  6. Search in Gale Virtual Reference Library for the reference entry using the title “turtles.”

Item #3: Turtles

  1. This is an article from a journal. Since you can see the name of the journal, the Journal of the American Mosquito Control Association, you don’t need to click through to get more info. All you need is here (the name of the journal and year of publication).
  2. Click “Journals A-Z” at top of the screen.
  3. When the “Journals, Newspapers, & Magazines” page opens up, search for the name of journal to see what database(s) have access to it and what years.
  4. Click to connect to the database that has the year you need and then search within that database for the article.

Item #4: The Turtles

  1. This is another journal article. Use the same steps as for previous item (#3).

The catalog and the real-time availability info in OneSearch

The other part of OneSearch that will be affected by this weekend’s maintenance is connected to the catalog being down. You’ll still be able to find print books and other physical items in our collections by searching OneSearch, but you won’t be able to tell if it is checked out or not. The only workaround is to look for the book on the shelf.

 

 

Catalog Down on July 22

From 6 am – 8 am on Monday, July 22, the catalog will be down for scheduled maintenance (the down time might be closer to just fifteen minutes). This will affect:

  • the “Books (print)” search option in the yellow search bar
  • item availability data in the catalog and OneSearch for things that can be checked out (books, technology, CDs, DVDs, etc.)
  • ability to place holds and requests for items that can be checked out

Catalog Records That Say “Please Check Shelf”

With the permission of Michael Waldman, I’m publishing here the email that he shared internally today.

There was a recent change in how Aleph handles records that have an Item Status of “Missing” and “Lost”. In the past, in the Catalog, the record was displayed as “Lost”. This was a status that Circulation would add after extensive searching. However at this time many items that were “Missing” (i.e., not fully searched) have been changed to “Lost”.

At this time however, these records are showing “Please check shelf”. I encourage you to send me any such record that you encounter for further investigation, but it is likely that the book is not available (or immediately available) and the patron should be directed to another resource.

Please let me know if you have any questions.

New Books Search Options in the Search Bar

Today, the search bar features a new set of options for book searches. If you want to find print and ebooks at the same time, use the first option, “Books (print + ebooks).” Searches run from this option will go to OneSearch, where all of our print and ebooks records can be found. If you want to limit your search to just print books, you’ll want to use the second option, “Books (print).” The second option sends search queries to the catalog, which no longer includes records for most of our ebook collections.

New search bar menu options

Over the coming months, we’ll be running usability tests and conducting other forms of user research to assess how this change is being received by our students and faculty. If you receive feedback from our users, please pass it along to Michael Waldman or me.

How to Browse for a Book Title in OneSearch

A speedy way to find a specific book in the catalog is to do a “Title begins with…” search:

Browsing titles in the catalog

The results look like this:

Results of title browse

You can do the same kind of thing in OneSearch by going to the “BROWSE” option at the top of the screen and using the “Browse by title” mode:

Title browsing in OneSearch

Here’s one caveat about title browsing: in OneSearch, the books you find will be almost exclusively print books. What you are browsing in OneSearch are just the records that we’ve carried over from the catalog. In OneSearch, we represent our ebook titles not from catalog records but instead from records in ebook collections that Ex Libris (the vendor behind OneSearch) gets directly from the vendors of the ebook platforms we subscribe to (such as Ebook Central from ProQuest). In another post, I’ll describe the best way to find a specific ebook.

Library Catalog and SFX Down for Maintenance on August 2 [SEE UPDATE}

The library catalog and the SFX service (which powers the “Find it @ CUNY” button in our databases and the “View Now” button in OneSearch) will be down from 8 am to 12:30 pm on Wednesday, August 2. Here are some workarounds:

To find books and other items we have listed in the catalog

  • Use OneSearch (select “Books + Articles + Videos” in the yellow search box) but be aware that real time availability of items won’t be working

To find the full text of an article found in OneSearch

  • Use  the “Journals” section option in the yellow search box

To find the full text of an ebook found in OneSearch

  • Look at the details of the record in OneSearch to see what platform the book is on, then go to the databases page to get a direct link to that ebook platform

UPDATE 31 July 2017: CUNY has cancelled this maintenance work. All systems will be working.