Technical Problems – Page 37 – Reference at Newman Library

Bankscope temporarily unavailable

Bankscope is temporarily unavailable until further notice. Apologies for the inconvenience.

Gale Unavailable on Saturday June 4, 2011

Gale has announced it is performing infrastructure maintenance and will be unavailable from 12am to 12pm on Saturday June 4, 2011. This will affect all Gale products, including Gale Virtual Reference.

Printers Down

I just talked to the help desk, and was told that the printers in the library will be down for the next few hours. There is one printer that works near the stand-up terminals, otherwise students will have to go to the sixth floor for printing.

Toner

BCTC is awaiting shipment of toner for printers. Printer #9 needs a replacement. When lines are long in the printing room, please advise students they can use the BCTC printers.

ScienceDirect Service Interruptions May 21

Science Direct is releasing various enhancements and has announced that this could result in intermittent service interruptions on May 21 from 7:30am on.

Leak Near Reference Desk

Buildings & Grounds has been notified concerning a leak in the roof. Rain is leaking and falling in front of the Reference Desk. Currently, there is a recycling bin on the carpet to catch the rain. An orange cone and a yellow “caution: wet floor” sign have been placed around the recycling bin.

SPSS on 2nd Floor BCTC Computers

Confirmed last night that on station #48 and perhaps others version #18 is available but the license has expired. Students get a message to that effect. Version #19 is available in the BCTC Lab on 6th floor. Version #19 will be made accessible on the 2nd floor as soon as they is opportunity to get to the computers to do so.

Tag: Technical Problems