Conflict Story Proposal

According the District Needs Statement for the Fiscal year of 2016 in Glendale, NY one of the main issues that is causing a safety issue and needs to be addressed is the traffic conditions. I have seen this safety issues first hand because I live across an intersection where there is no stop sign. I live on a one way street where cars go into the intersection of 66th Street and Cooper Avenue. There is also a park so you can say in one intersection there are three vehicles turning which can cause a lot of accidents because there is no stop signs. I’ve also seen people make an illegal left turn when they are not supposed to.

This is not just an issue on my block that I’ve seen, there are many other areas of Glendale where there are no stop signs and even if there was the vehicles don’t care about it and just keep going. As the statement has said there are”large increases in vehicular traffic and too many drivers speeding, running traffic signals and stop signs” and this is due to the fact that there are not many officers at our local precinct that patrol the area. There are barely any traffic officers issuing out tickets but there are barely people illegally parking either. It’s not the issue if illegal parking that’s causing the issue but the fact that vehicles run red stop signs, do not stop at a stop sign, and speed as well. People’s lives are at risk and there are already reported vehicle damage due to these incidents.

Bacon, Egg, and Cheese at The Crescent Street Deli & Grocery

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The smell of freshly made bacon, egg, and cheese breakfast sandwiches wafts through the air and mingles with the rich scent of coffee that has been brewing since the crack of dawn. While waiting in line to place your order, you are blasted by a rush of cool air as the door opens every two minutes for customers rushing in to get their daily fix.

“I’ll have a bacon, egg, and cheese.” That is the phrase that cook, Javier Gomez, hears about 50 times daily while working the grill. Jorge Domingo, his partner behind the counter, works with him brewing fresh coffee to be paired off with the breakfast sandwiches.

Crescent Deli & Grocery, located at the intersection of Newtown Avenue and Crescent Street is the ideal stop to get your morning started in Astoria, Queens. The Deli & Grocery store hours are the same for every day of the week, opening at 5:00AM and closing at 11:00PM.

Basher “Tommy” Hassan co-owns the Crescent Street Deli & Grocery with his brother, Mohammed “Mo” Hassan. The brothers have lived in Astoria for an average of 20 years and have owned the deli for about ten years. They decided that opening up a Deli & Grocery business would be a great way to build something together and spend time together.

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Bashar “Tommy” Hassan

“We wanted to be our own bosses” Tommy said, naming it as one of the driving factors for opening the deli & grocery. Tommy, being the more social brother out of the pair, mostly handles customer relations behind the counter while Mo handles the behind-the-scenes processes such as restocking and employee management.

The Hassan brother’s Crescent Deli & Grocery happens to be very popular even though it is not located on a main road in the neighborhood. It is, however, right across the street from an all girls Catholic high school, a Catholic church, and many neighboring apartment buildings. Teachers and students from the school and many of nearby residents are the primary customers for the Hassan brothers. The Hassan brothers have so recently become merchants on Grubhub and Seamless, allowing for customers to have their orders delivered to them–an advancement that has been greatly helping their business.

“I always order a bacon, egg, and cheese,” comments high school teacher, Lauren Fromberg as she waits to place her order with Javier. “It never gets old. And the service here is always great!”

Lauren Fromberg is one of many that starts her morning with a stop at Crescent Deli & Grocery before heading across the street to start her day as an English teacher. It is also impossible for her to avoid running into students, since many of the girls like to stop by to buy chips and other snacks before class. Tommy also mentioned that he and Mo sometimes provide catering for early morning teacher’s meetings as well, making the Catholic school one of their biggest customers.

“It’s always the busiest in the morning, from about 7AM up until late 10AM. Everyone’s rushing in and we’ve all got to keep up.” Mo says as he restocks bottles of orange juice into the refrigerator shelf. “It’s always an adrenaline rush every morning, working to keep up with our customers.”

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Competition lurks just up the block in the form of a C-Town supermarket where sales and discounts are never rare. The grocery prices at C-Town are definitely lower than the prices at the Crescent Deli and Grocery and the Hassan brothers simply cannot compete with prices that low. However, the Hassan brothers do have an advantage over C-Town with Grubhub and Seamless. While C-Town does not deliver groceries or food, the Hassan brother’s have an advantage in being the one vendor in the residential area that can serve their clients by bringing the products and food they desire right to their door.

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Tommy explains that he and Hassan try to offer more than just food in order to keep up with their competition, the C-Town supermarket on the next block. Aside from having an aisle dedicated to potato chips, hostess pastries, and other packaged foods, the deli also offers a selection of personal items such as toothpaste, soap, and even laundry detergents. In some ways, they have become a “one stop” destination by offering a wide assortment of items so that customers can get everything they need from their store.

“You’d be surprised about what some people buy.” Tommy smiles, commenting on his customers buying patterns. “Some would order breakfast, and then also purchase a bottle of shampoo or bottle of cleaning product.”

The C-Town located just up the block does have much more foot traffic than the Crescent Street Deli & Grocery, however, there does not seem to be as much of connection between customers and cashiers. Customers pace the aisles of the store, grabbing what they need and not interacting much with store employees as they move beside them.

Cashier Sarah Ali has worked at C-Town for a couple of months while attending classes part time at LaGuardia Community College in the neighboring town of Long Island City. She comments that when working at C-Town, she “just tries to have each customer checked out as fast as possible.”

It’s clear that even though C-Town does drive more traffic, Crescent Street Deli & Grocery has been able to stay alive through their connections to their customers. It is their faithful, everyday customers that help their business to stay grounded.

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Although the location of the Deli & Grocery definitely does not get nearly as much foot track as it would if it was located just two blocks over on 30th Avenue, it is strategic enough in that it attracts many customers from the nearby high school, and residents from the apartment buildings before they rush over to the train station on 30th Avenue.

When asked about the competition at hand, Tommy simply shrugs and says, “Competition will always be there, it’s just something to keep you motivated to work harder each day.”

They strongly believe that they are able to keep up with the competition by offering deli and grocery items as well as a heaping side of very personalized service for their daily customers.

“I see these guys everyday,” says construction worker Bill Lombardi. “They know my order so well–they always ask me if I want ‘the usual’”

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What keeps the Hassan brother’s business stays alive through the strong friendships and ties built with their frequent customers.

October 22nd Reading and Questions

Reminder: Read Eduardo Porter’s NYT columns:

Develop one sharp question for each column.

Week of October 20th and 22nd

Tuesday, October 20th: We will be discussing and analyzing the format and reporting in two of the business journalism handouts that I gave you: the Ladders of Memory and Bodegas Declining. Pay attention to 1) multiple voices and sources 2) leads 3) nut grafs 4) how quotes are used in the stories 5) how the reporters move from idea to idea–weaving material together 6) how statistics are used in the stories.

Evening event: Room 750/Library Building: Harman Reading by Eduardo Halfon. Extra credit will be given for a 250 word feature on the reading. Reception at 5:30 and reading at 6:00 to 7:30 PM>

Due for Thursday: October 22nd--Please give a careful reading to Eduardo Porters’s economic columns. He selected them for you because each one raises issues that are relevant to reporters who are covering small businesses.Please think about how these larger issues relate to the small business stories that you are covering and try to develop some specific questions for Mr. Porter.

  1. Should companies be socially responsible and, if so, how?
  2. Should companies and private capital help in public goals (like the program to help teenage prisoners)?
  3. What should be done about income inequality and the fact that the United States has dropped in rank in indicators of mortality, survival and life-expectancy?
  4. What can be done to motivate corporations to do good?

Vincent Lo

The sun’s rays crack through the window blinds and the family dog barks in excitement for the day. The familiar cry of BEEP BEEP BEEP and within a second THUD hits the off button. The aroma of fresh coffee beans in the morning, threatening shouts of “Time to wake up” shakes the home, mayonnaise slamming into dry pieces of toast, kids running to the car, and the oh so familiar traffic jam of cross island starts off his morning.

Upon entering his Dodge Durango you see stacks of invoices from different buildings, letters addressed to Mr.Vincent Lo, bags of screws, box of tools and keys to buildings littered throughout his car. But just enough space to fit his morning cup of coffee to start his day. The job of a property manager/broker is to oversee the day-to-day building’s operation. While the job of a broker is to sell clients part of the building’s empty space. His place of work is generally rolling down the highway from one building to the other. But if you’re lucky enough to fit into his schedule you might be able to hear his pitch.

“Our company is the managing agent for the property, we have full knowledge of the building, we have full financial information of the building, we are more than well qualified to market and sell within the building, we have a good support staff, we are a part of the multiple listing service, and we keep a list of potential buyers of the past and future.” – Vincent Lo

Growing up in the lower east side of Manhattan, he learned to work hard at a young age. At the early age of thirteen/fourteen he started working at his parent’s restaurant business. He worked from the front of counter to the back of the kitchen. At a young age he already knew the hustle necessary to make a buck.

“Establishing ones reputation takes time and hard work. Back then because there barely was internet I would have to scrounge through the newspapers, and call to find listings of apartments for sale. Trying to co-broke a deal with a broker and make some money. Back when I started I would easily spend up to nine thousand dollars on advertisement space. While now-a-days you can just as easily save that money and post up advertisements on craigslist for free.”

Census.gov shows that the median family income in Queens runs about $64,371. While a majority of families are making $50,000 to $74,000 at 18.2%. What is quite shocking is that families that make $200,000 or more make up 5.1% of Queens. Which could be a reason for so many immigrants in Queens. People are probably moving to United States with money to grow a business or to purchase land and resell it later. Due to a heavy influx of money coming from overseas and China. United States Customs and Border Protection has limited the amount to ten thousand dollars. You are allowed to bring and take up to ten thousand dollars from and to United States at any given time with the need to fill out a “Report of International Transportation of Currency and Monetary Instruments Form.”

Queens has been getting a lot of publicity this past year and according to the Lonely Planet, one of the world’s most successful travel publishers. They have named Queens, New York as number one tourist destination of 2015. Although Queens known for its sports arenas like, the Arthur Ash stadium where the U.S. Open plays, Citi Field where the Mets play. Not only that but Queens is also known for it’s museums like, the Moving Picture Museum, MOMA P.S. 1, the Queens Museum, and food. Queens is built upon the shoulders of immigrants around the world. Some coming from Italy, some coming from Philippines, some coming from Mexico, some coming from Korea, some coming from China. Queens and New York has become a melting pot of the 21st century. In the light of all this positive feedback, there are negative impacts to the people who live in Queens. As stated by MNS, Queens rental Market Report, average rent throughout Queens has increased 2.12% from $2,104.13 in July 2015. A steady trend like that would lead most to view affordable housing as a way to escape the increase of rent in Queens.

Gentrification of New York City really depends on people’s perspective on things. You can either think “Rising real estate prices is doing good for New York City?” or “Are you hurting these people who do not qualify affordable housing.” Pushing them out and end up having the government pay for subsidies and so forth. It really depends on how you see it, whether the glass is half full or half empty.