Session 5: Performance Management

Session Summary

Performance management is the cornerstone of organizational productivity. This session will help you answer the following questions:
What steps can I, as a manager, take to make the performance management process more relevant and more acceptable to those who will be affected by it?
How can we best fit our approach to performance management with the strategic direction of our department and business?
What would an effective performance management process look like?

Handout

Please click here to access electronic version of the handout.

Supplementary Material

You can access the O*NET site discussed in class here.