Reference at Newman Library

Remote Access to Course Reserves Is Not Working

Over the weekend, remote access to the course reserve system stopped working (on campus access seems to be fine). When you try to connect to course reserves right now, you get the usual Baruch login page, and then, once you’re past that, get an error page from Docutek that looks like this:

Docutek--Remote access error message

We’re contacting vendors (Docutek for the course reserves system and OCLC for the EZproxy software that manages remote access to library resources) to find a way to fix this.

UPDATE (10/28/2013, 3:30 pm): The system is now available again from off campus.

The Reference Wiki Is Now the Library Services Wiki

At the suggestion of Randy, the Reference Wiki has been renamed the Library Services Wiki to reflect the fact that it is now being used by Access Services staff to document policies, procedures, best practices etc.

With this name change comes a new URL for the wiki: https://www.baruch.cuny.edu/confluence/display/lib/Library+Services+Wiki

The link on the reference desk guide has been updated to “Library Services Wiki” and points to the new address.